Pho Quinn Scarborough — Restaurant in Toronto

I recently visited this restaurant with high hopes, but unfortunately, my experience was less than satisfactory. While the food itself was not bad, several aspects of the dining experience left much to be desired.

To begin with, the atmosphere of the restaurant was rather disappointing. The ambiance felt quite lackluster and did not create a welcoming or enjoyable environment for dining. The lighting was dim in some areas and too bright in others, creating an uneven and somewhat uncomfortable setting. Additionally, the décor seemed outdated and in need of a refresh to make the space more inviting.

Service was another significant issue during my visit. Despite it being a slow night with only a few tables occupied, the service was surprisingly subpar. The staff appeared disinterested and inattentive, making us feel more like an inconvenience than valued customers. Our server took an unusually long time to take our orders and even longer to bring out our food. When the food finally arrived, it was lukewarm rather than hot, indicating that it had likely been sitting out for a while before being served.

Moreover, the server did not check on us during the meal to see if we needed anything or to ensure everything was satisfactory. We had to flag down a different staff member just to get a refill on our drinks. This level of inattentiveness and lack of care for the customers' experience is unacceptable, especially on a slow night when the staff should have had ample time to provide better service.

One of the most concerning aspects of the visit was the condition of the washroom. It was quite dirty and appeared to have not been cleaned for some time. There were paper towels scattered on the floor, and the sinks and mirrors were grimy. A clean washroom is a basic expectation in any restaurant, and its poor state left a bad impression on me.

Overall, while the food itself was decent, the poor atmosphere, lackluster service, and unclean facilities overshadowed any positive aspects of the meal. There is a lot of room for improvement, and I hope the management takes these issues seriously to enhance the overall dining experience. For now, I would hesitate to recommend this restaurant to others until these significant...

I got to try this place after winning a giveaway on Instagram! We got a free meal for 2, which was worth $25. We ended up ordering more food and paid the difference. The staff were very friendly throughout the whole experience.

The place is connected to Bridlewood Mall, so we were able to check out the stores there before we got hungry. I really loved that the utensils came in a hot cup of water so that everything was clean and sanitized. I felt safe dining in here.

We ordered:

Fresh Rolls - Shrimp & Pork (2 rolls for $6.50) [shrimp, pork, vegetables & vermicelli rolled in rice paper wrap] The only complaint I had about this roll was that the rice paper was a little dry/hard. I believe these rolls must have been premade. The dipping sauce helped soften it up.

Curry Beef with Vermicelli ($13.00) The spiciness and flavour of the curry was great. This dish also comes with potatoes. It was pretty hilarious when we thought we got a huge piece of beef and it was actually a huge potato when we bit into it.

Grilled Pork, Spring Rolls & Minced Shrimps on Sugar Cane with Vermicelli ($13.50) I wish there were more pieces of grilled pork in this dish. The ratio of noodles to pork was a little off. However, I had so much leftover noodles that I was able to pack it home. The staff were really kind and even gave me a new fish sauce to bring home for the takeout. My favourite part of this dish was the minced shrimp on sugar cane.

Jackfruit Milkshake ($5.50) I always get an avocado milkshake but I decided to mix it up and get a jackfruit milkshake instead. It was delicious and arguably one of the best parts of my meal. It was very refreshing and not too sweet.

They also sell their own hot sauce at the front counter! I was sad that I forgot to try it during my visit here. I only noticed it at the end when I...

This is the second location of Pho Quinn. It is Vietnamese restaurant with a large diverse menu.

It is located within Bridlewood Mall, near the Metro. 10% discount until (and including) January 5, 2020.

It just recently opened so the interior is clean and overall comfortable (maybe not so if it's a party of one or two and you're seated at the small tables, i.e., not the banquettes).

Service was fine. Complementary tea is given.

Ordered:

Large rare beef, brisket and tendon pho: The broth was hot and somewhat aromatic. The broth could be more concentrated in flavour. The amount of noodles, beef, brisket and tendon was acceptable. During my first few bites of noodles, I found the noodles to be a bit tough, as if they were not cooked enough. Of course, these were the noodles on the top (after mixing), but it is hard to have everything submerged in the soup. The large should be enough for one (the small would be enough for those with a smaller appetite)

Pork and chicken rice: The protein is marinated quite well. I could taste the dominant flavour of lemongrass. Also, the protein is cooked well, not much char. However, the rice they use is really small (smaller than short grain). I didn't enjoy the texture or the taste of it (I believe plain white rice does have taste). Shrimp and pork ("not so") fresh roll: Not a fan. The translucent wrapper was slightly hard and chewy. Something in the filling tasted fishy. The roll was likely old. The accompanying watery peanut sauce didn't have much flavour.

The roll and rice reduced my rating from 3...