Always great walk in service. I live in the area and every time I order, the food is fresh, always arrives hot, cooked perfectly, and they always get the order right. The drivers are also all well groomed, friendly and definitely professional!! Thank you delivery team. EDIT; 5 years later; placed an order for delivery, and wow, ..pizza was hot, tasty, and the service was quick and friendly as usual. Best Pizza Nova location in all of Toronto !!Thank you ! EDIT: Again, a few years later, and still making the best in Toronro. This Pizza Nova Franchise is Torontos # location for goos quality, cleanliness, and customer care. If you evee have an issue, it's taken care of immediately, without question. To the entire Team at this location, thank you for the amazing food and impeccable customer service. I'm a Customer for life, JP from Gowan. Happy new year!!! 2025* and still the best Pizza in Toronto, Pizza Nova on the Danforth near Broadview. DELICIOUS, anything you order is amazing!! To another great year of great food and a few more 'healthy...
Read moreWorst pizza and lost money: I had the unfortunate experience of picking a pizza from this location. The pizza was badly burned and inedible. I had to throw it away without a second thought. On calling customer care, I was told a credit would be added to my phone number which I will be able to use the next time I make an order. To make the story short, when I tried to order the next time the customer care had no record of the offer. I even tried providing them with the order number and also sent the scanned copy of the receipt. They were least interested in solving my grievance. The first executive who attended my call was rude and disrespectful. The lack of training provided to the customer care executives was evident from the treatment I had received. I will never make the mistake of ordering from any location of Pizza Nova again. I do not want burned pizzas nor deal with their...
Read moreHad an issue with a card and the manager or owner of the store told me it wasn’t the machine it was my card and was very rude about it to the point that I made a comment about how rude he was being. When I went home to grab money and return they all started laughing at me when I walked back in! Great customer service!! Oh and when I did return they didn’t even have my pizza ready for me because they didn’t think I was coming back. What a joke of a store, I’ve always really loved pizza nova but wow never coming back to this location! Also dropped one of the handles they use to grab the pizza out of the oven on the floor and the girl INFRONT of me picked it back up and put in on the table. Don’t come to this location they clearly do not want...
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