Pizza Pizza — Restaurant in Toronto

Ever since the change in management at Pizza Pizza at this location, I have been pleasantly surprised by the incredible improvements that have taken place. This review aims to highlight the positive changes that have transformed my experience.

From the moment I stepped into the restaurant, I noticed a palpable change in the atmosphere. The staff members were not only welcoming but also seemed genuinely enthusiastic about providing top-notch customer service. It's evident that the new management has instilled a sense of pride and dedication in the team.

The flavors burst with authenticity, making each bite a memorable experience.

Pizza Pizza's new management has reinvigorated this establishment, transforming it into a must-visit once again. The dedication to excellence, evident in the quality of food and service, is a testament to the positive impact of the change in leadership. It's safe to say that I am thoroughly impressed, and I eagerly look forward to my next visit.

Kudos to the entire team for their hard work in bringing about such a remarkable positive transformation. If you're seeking a place where great food and excellent service meet, the new and improved Pizza Pizza is the...

I recently had an absolutely terrible experience at the Pizza Pizza location at Eglinton & Oakwood on Saturday night of August 24 . Not only was the customer service appalling, but the blatant disregard for basic human decency and health regulations was shocking.

When I visited, the customer washroom was out of order. I politely requested to use the employee washroom as I urgently needed to go. The cashier, who appeared to be of Indian descent, flatly refused. Despite explaining that I couldn’t wait any longer, he completely ignored my plea and walked away to the back of the building without a word. This is not just rude—it’s a violation of basic health, safety, and human welfare standards that should be upheld in Canada.

A restaurant has a responsibility to provide adequate facilities for its customers, especially when the advertised ones are unavailable. Failing to do so is unacceptable.

I strongly urge Pizza Pizza to address this issue immediately, both in terms of customer service and adherence to health and safety regulations. No one should have to go through what I did. Avoid this location...

So I decided to order two pizzas using the app for myself and family, placing my order, 1 minute later I remembered to check how long it would take. I do and I noticed that the order said "no cheese," even though I checked the radio button for mozzarella.

Obviously this is a chain restaurant with only one direct number for contact. As I contact PizzaPizza they tell me I need to contact UberEats support as they have no way to contact the store!? What? You're telling me there isn't any way to contact the store to cancel or change my order???

Horrible customer service from PizzaPizza, and while I do believe this isn't necessarily the stores fault, as they were following the order. Though one could argue the store should have known better. I do believe this is PizzaPizza's fault as they couldn't give me contact details of the store or contact the...