Punjabi Chaap - Downtown Toronto — Restaurant in Toronto

Pathetic food. I wonder how many people got paid to boost the rating of this place. If you torture your taste buds and lay siege to your stomach, go here.

The Dahi puri (requested to be very very very spicy with no sweet) was overloaded with sweet chutney to the point where it just tasted like crunchy sugar water. The server basically guilted us into taking it when though she knew she messed up the order and after tasting it I instantly regretted agreeing to take it.

The chole bhature was probably the worst I tasted in my life. The chole tasted so bad that I was just eating it with the onion and chutney at the end. The bhature was a small oil reserve. Not only was it the size of a small puri, but tasted nothing like bhature. It tasted like a thick puri.

The only dish that salvageable was pav bhaji and it was average. The bhaji tasted slightly old.

Both my wife and myself had stomach aches an hour later and had to take medication and some calming food to settle our stomach.

Eat here at your own risk. I don't know how Toronto code allows this place...

I had a disappointing experience at this place. The food was subpar, and the Achari paneer roll and Nutri kulcha were especially stale. To make matters worse, they don't offer refunds. I wouldn't recommend this downtown branch due to the poor quality and service.

Edited, In response to the reply by owner:

Thank you for your prompt response. If your service had been satisfactory, I wouldn't have written this.

Your review clearly shows how much you care about your customers. At the very least, you should ensure your staff has the facts right. Your staff offered us free gravy, but since we had an issue with it, we asked for kulcha instead. We barely had two spoonfuls. If we truly wanted free items, we wouldn't have spent $45. It was my birthday, and you completely ruined the night.

If you focused on improving the taste of your food instead of arguing with customers, it would be helpful for all of us! Regarding the negative reviews, only those who had a genuinely bad experience left them. There are good reviews as well, if you would care to...

Excellent food, probably one of my favourite Indian restaurants in Toronto! We ordered the dahi puri, stuffed tandoori chaap and the handi chaap pizza. The dahi puri was crisp and bursting with flavour, the portion was generous. The tandoori stuffed chaap was unique with a mildly sweet and spicy taste - the chaap pieces were stuffed with a rich paneer and nut mixture. The chaap was fresh and tender - would recommend!

The highlight of our visit was the handi pizza, which was worth the wait. Served in a traditional clay handi, it had succulent pieces of chaap doused in a desi tomato sauce with peppers and onions, and chunks of soft, sweet bread. The whole dish was topped with oodles of gooey amul (?) cheese and topped with mozzarella and oregano-chilli flakes. Probably one of the most unique fusion items I have ever eaten - definitely worth a try!

One suggestion would be to serve dine in orders in plates and cutlery rather than take...