Sheraton Centre Toronto Hotel — Hotel in Toronto

When I first started staying at the Sheraton Centre in downtown Toronto electric cars were a futuristic thought. Today, electric cars are in many people's driveways, a change in the automobile world around us.| But some things don't change.| This Sheraton Centre's rooms are as super-clean as ever and comfortable as they were in the 1980s when my visits to Toronto were for the business of budget meetings with a major Canadian corporation for which I worked.| Now, retired, and living a two-hour drive north of Toronto, the Sheraton Centre became our overnight home-away-from-home as my wife Nancy and I came to the big city to celebrate the occasion of our 55th wedding anniversary.| We left Collingwood at 1 p.m., and arrived at the Spadina Street turn-off from the Gardiner Expressway at 3.30 p.m. Spadina North took us to Queen Street West and a right-hand turn there took us east to the ground-level, small, parking area at the west end of the Sheraton Centre.| A helpful “Hussien” explained about vehicle parking and the choice was either valet parking for some $68.00, or drive a short distance to the parking area which is below ground in the area of the Toronto city hall. We opted for the under-city-hall-area option and finding a parking spot was easy. Parking in the nearby parking area was easy and about half the price of valet parking. We found it a bit of a surprise that this hotel does not have its own underground parking, but it was not a problem to park nearby and walk back to this hotel. I surprised myself, because I forgot about the parking situation from when I came here years ago!| It was easy to walk back through an underground hallway to the Sheraton Centre from where we took an elevator to the reception area.| A cheerful clerk, “Joana” (who comes from Albania) helped us with check-in and I asked for a room “up high” noting that it was our anniversary and coming from a small town we don't get to the higher levels of tall buildings.| “Joana” was terrific and we soon found ourselves taking an elevator to the 41st floor where our room overlooked Toronto city hall and Nathan Phillips Square at which people were skating on an open-air rink.| As we were admiring the room and learning how to operate the television, a knock came on our door. Surprise! “Mandar” delivered a bottle of wine along with a card from “Joana”to us in honour of our anniversary. Thank you!| Our room was well-equipped, including with a coffee-maker which we used. The bathroom was also well equipped, including with a professional-quality hair-dryer and a wall-mounted makeup mirror. I don't use makeup, but I did get a high-magnifictional look at my molars! There was also a large mirror behind the sink.| From our room's window, we could see Toronto City Hall and an outdoor skating rink in front of it upon which people were skating. Looking around, we could see familiar company names such as Tata, Sick Kids and Canada Life. Most-interesting was a view looking to the northwest at a tall building which was under construction. Atop that building we could see a cluster of flourescent-vest clad workers looking like orange-and-yellow ants.| One has to think that expense accounts drive commerce when it comes to hotel restaurants. The Sheraton Centre's dining centre had a lovely selection of food offerings. But for us, who do not have expense accounts, we found an affordable option for our breakfast in The PATH, an underground corridor which features stores and restaurants and links a number of points below the core of downtown Toronto. We found it easy to walk the PATH to nearby Roy Thomson Hall for concert. Coming back to the Sheraton Centre, it was only one stop from Union Station, by subway, to Osgoode Station and then a short walk eastward to the hotel.| We enjoyed our stay at the downtown Sheraton Centre and plan to return, perhaps for our 60th anniversary!| A footnote: Be careful when booking your stay at the Sheraton Centre. There are room resellers out there who will charge you more than if you booked directly with the Marriott group which runs the Sheraton Centre. I think booking directly with the hotel, or through Marriott (with which you can be a member and enjoy some...

Great location - very close to Eaton Centre; close to subway station; on the PATH network.|Beautiful lobby with lots of good seating; very picturesque outdoor waterfall area but no way to access it - doors were all locked.|Rooms were fine - nothing overly standout good or bad from a decor standpoint - a little dated. Very few storage drawers. I would rather have a table than a desk, but that is not for everyone. |Smart TV that you could use to watch Netflix and Prime; YouTube was also listed, but we could not access it - kept saying bad internet connection.|The beds were comfortable but the pillows were very mixed; some were fine others went completely flat as soon as you laid your head on them.|It is nice that there is a fridge; a microwave would have been nice (especially since room service comes in boxes - more on this later) and it is time to upgrade the coffee maker to Keurig or Nespresso.|The bathroom has been renovated with a full walk-in shower (no tub) which was very nice, but there was absolutely no counter space for toiletry bags, not enough towel hooks and some of the towels were actually falling apart.|Also important to note that if you are facing Nathan Phillips Square, be prepared for noise if anything is going on there; there seemed to be little to no soundproofing on the windows and there was an event from 2 pm to 10-11 pm almost every night we were there.|The pool and deck area are very nice...though if the pool is, in fact, heated, it is not by much. A hot tub/spa is sadly missing.|Overall, my biggest complaint about the hotel was the food and drinks offerings. The selection is extremely limited, especially for breakfast. Really could use some simple offerings like cereal, toast, pastries, etc...didn't eat breakfast at the hotel once during our stay. We went to the bar one evening and were also very disappointed with the cocktail selection - just about every drink was gin-based and overly fussy - they are just trying too hard. A few basics are desperately missing...a vodka-martini, mule, margarita, etc.|The one meal that we ate at the hotel was room service delivery. That was also very disappointing. While the food was "fine", it was "served" in paper boxes with disposable utensils that were passed to us in a bag. A far cry from what we have experienced during past stays at other hotels where a tray or table is brought into the room with actual dishes and cutlery. Again, because of this style of "service" the food was not hot for long, and as mentioned above - no...

The first day I arrived at the hotel was past 11 pm, because I thought it was a star hotel in the city center, so I didn't prepare toothbrush, toothpaste and bath towels. When I got to the room, I was really shocked. The price of 6200 for 4 nights was actually the standard of a business hotel in China that costs less than 200 yuan a night. There is no toothpaste, toothbrush and slippers. After calling the room service countless times, it finally arrived. I also gave a tip to express my gratitude. The toothbrush is big and hard, and the gums bleed! The mouthwash cup is a poor quality paper cup, used for 4 days. You can obviously feel the thick dirt when you step on the bath tub, and it is even equipped with a shower curtain. Not to mention the bath towels, which are dry and hard and gray in color, because they have no preparation and can only be used, and itchy body after use. There is a mirror directly facing my bed, which is very uncomfortable to be honest, but there is no way. The scariest thing is the bedding. The quilt has no quilt cover, and there are two thin sheets to separate it. Turn over a few times at night and the quilt inside will be close to the skin, and then you will feel the pilling quilt rubbing against the skin. It is very uncomfortable, you have to wake up at least 1-2 times at night, adjust the sheets and quilts and continue to sleep. On the last day, I went out to drink coffee to give time to clean up the room. When I returned to the hotel after 4 pm, I found that it hadn't been cleaned up. This is really the worst experience I have had in the 14 years since I registered with Ctrip! The room rate of 1500+ per night made me feel the standard of business hotels in tier 34 cities in China. Too...