Sarajevo Grill & Meat — Restaurant in Toronto

The cevapi is delicious. No doubt about it. I do wish that they had some sort of salad option as a side.

Today, I ordered take-out. I called ahead and ordered 4 large cevapi, 1 small cevapi, and 6 pieces of Burek. When I arrived, there was no one to help me and I waited a few minutes before I was served. Not that big of a deal, they were in the back and I think they didn’t know I was there. Maybe they need a bell or something so they can be alerted when a customer arrives.

Anyways, my order was ready. I paid, brought the food home, we ate, and the food was delicious.

However, I later realized that they completely overcharged me. Unfortunately, I threw away the receipt once I got home and have no evidence. I know for sure what I paid does not equal what I ordered - I was overcharged by about $40.

I realize that this is my fault for not double checking before paying. I remember thinking that the price was way too much for what I ordered but paid anyways. So again, my fault. I would hope that this was an honest mistake on their part and that they didn’t take advantage of me.

I will give them 2 stars because the service can be improved but the cevapi is really good. I can’t help but think that they overcharged me on purpose but, of course, I cannot say for certain.

If you do go here just double check your receipt before walking away. Other than that,...

horrible , I was at this place more than 30 times since new owner took over first owner was cool people person but this new owner and his female blonde curly hair woman horrible there's no greatings such as basic hi , thanks for visit or just basic greatings to customers 1 store is dark and filthy 2 depressing you hear sounds of fridges no slow radio station music to make ambient used to be OVER PRICED also they expect tip at cash register so I'm ok to live 1 $ because I come to eat and what do you expect to live 3/4$ huh ? soon as they see you don't tip well your plate is greasy , not washed well chopped onion is old , and food it self is awful used to be real meat in home made burger or pleskavica now is greasy cheep processed beef patty they throw your plate on table with attitude I see store stock is running low they have stupid processed food very poor variety but tons of jam , candy, coffee,can food,and juice pita stays in open section like food table with a top to close to keep warm but it's open so you can see a fly in pita counter + pita is greasy and fill is poor to expensive for bad service I hope you will close soon and learn lesson 18 $ average eat of processed food meat and shity customer service not you will be out soon first owner from Sarajevo was cool and he kept store alive with harmony No...

I have been here on several occasions for balkan products which is a good selection! Customer service could definitely improve, as I was yelled at by one lousy mouthed cashier (blonde curly hair/slim) few months back for mistakenly attempting to grab an order she placed in front of me while waiting for my order and thought the bag was mine as i was next in line to cash out. She freaked out at me yelling ‘no no this is not your order with a sly smirk’, her response was unnecessarily loud and confrontational. She went on to say your cashier that was went to grab your order as if i had known their process of another associate not bringing the food from the kitchen? The situation escalated as she handed the order to the correct customer, making derogatory remarks in her foreign language. It was a shocking and unpleasant experience i was left in a surprise at what had just happened. She turned a misunderstanding into a heated confrontation and had the gull to blatantly disrespect a customer for her own irresponsibility, the least she could have done was try and apologize or mellow down...