Simi African Food Market — Restaurant in Toronto

This review is one that breaks my heart. I know the owner of this store and he has been nothing short of the nicest man on earth. This review is in hopes that he sees it and I can reach him as the attendant doesn’t care. I will definitely take it down once I am able to address this issue with him. I had purchased Suya Pepper and used it and then realized it’s red pepper. There was no way of saving the proteins I had used it on. I did take it as it to the event and everyone couldn’t eat it as they said this is not suya beef, this is red pepper. I called the store and was told to return it - I did and when my husband got to the store to complete the return he was told that it is indeed the suya pepper they sell. He spoke to the “manager” and she said there’s nothing they can do for him as that is indeed suya pepper. I called the store immediately to say that’s an unfair treatment. You made us drive all the way down to Scarborough (we don’t live there) cause you asked us to return it, you didn’t think to do a quality check on the product and instead told us to go back home. She said well I can take it up with the manager the next day. I am like I don’t think this is fair. You are acting like one customer doesn’t matter to you and she said take it up with the manger. P.S she was making what I presume was personal phone calls while my husband stood there waiting for her to finish her chit chat with no pleasantries before she attended to him. I own a buying and selling business and as much as I know people can be difficult to deal with, I still try to reason and see how I can make their experience at my store pleasant. The good outcome of this all is, my very close friend sells Nigerian food stuffs now, so I don’t get to loose out on buying Nigerian things but as always there’ll be one or two things she doesn’t have and I’ll rather drive to Oshawa or not eat that food or find a way around it cause they is always options.. I hope to hear...

I had the misfortune of dealing with the rudest cashier I’ve ever met. From the second I got to the checkout, it was clear they didn’t care at all about being polite. No smile, no greeting—just a nasty attitude like they hated their job and everyone around them.

Honestly, I couldn’t believe how rude they were. It was like I was a problem just for being there. If you want to be treated like garbage while spending your money, then go to here and hope you get this cashier.

The store might be fine, but they seriously need to fix their staff’s attitude. No one should have to deal with that kind of behaviour when they’re just trying to...

Great customer service , they practically have everything , meat fish . The have Mackerel !!! , very hard to find in Toronto , at least for me . They also have all sort of meat , yam. I feel like you can get everything you need here. Unfortunately I did not take a picture of the place totally forgot about it. Hopefully I take one next time .

Also think about anything Nigerian they got you. I was able to get a box of fish , they also have halal meat . Malta Nigerian drinks , milo etc . Additionally they sell boxed pepper . It looks small when you enter but it’s big. I will definitely recommend...