Starbucks — Restaurant in Toronto

This service in this place is really really slow, and the location is noticeably understaffed each time I've gone in. The staff also seem to have some kind of a weird attitude that they don't have to work at any speed other than the slowest. This could be because they spend far too much time chit-chatting with their regular and favored customers, and either ignore or are completely oblivious of the lines (i.e. 10+) of people waiting to be served. The service is very substandard for a place like Starbucks, which charges so much money for a simple cup of coffee. The last time I was there there were at least 15 people waiting to be served, one person at the cash taking orders, and the only other staffer in the building appeared to have decided that the best use of her time was to be filling up sugar containers instead of taking care of customers. It's in a not bad location on a very busy street in a difficult mall to get in and out of, but if you're really dying for a cup of coffee it's basically the only choice around. I think a Tim Hortons would be much more appropriate at this location. I agree with some of the other reviewers, I really hate going...

STOPPED BUYING AT STARBUCKS AFTER DOING SO FOR 7 YEARS EVERY DAY

I buy myself a latte, and it is always to go. I do not stay in your establishment and I want to have the nice foamy drink that I know is waaaay overpriced ($5.86) for the reality cost of a few cents.

So where is the value? In not waiting, in smile, in friendly service. Today, I ordered my latte in one of the two locations that I frequent and I've got a coffee with milk poured in it. I looked and asked her where is the foam? She started to argue - that Cappuccino is the one with the foam. I said no. Then the guy who worked there chimed in his two stupid cents 'this is how we do Latte in Canada'. I am Italian, so I do know my lattes, but I have also purchased over 2000 lattes at Starbucks and all were perfectly done - sometimes with the artwork, sometimes without - depending how diligent the person was.

Today was my last day at Starbucks. I will be saving over $2000 per year and not be a recipient of this idiotic BS.

I am disguised with how people can be ignorant. Thank you for opening my eyes, $2000 can be much...

This Starbucks on Friday 19 July 2025, had the most terrible barista I have enter found! (And I’ve been consuming at Starbucks for 20 years now, mostly every day!) My kid use had to get out the car because the drive through wasn’t working and he ask for a Venti coffee for me. He leave the store and because he was opening the door to a lady he drop my coffee. We had to leave for tkd clases but when we came that awful lady said: We never give out coffee because you throw it! (I have had that accident many times!) so she said: This is the last time we will make it up ok? 😞 My kid said ok and ask for a big glass of WATER… No, we never give a big glass for kids! 😱 Like, are you serious? I have come TO THIS STORE for years! And I always give my kid a big glass of water!!! She was super entailed and had the worst attitude!!

*All the girls have been helping me (us) and they’ve been really great!! I just hate this girl!! Like I don’t want to ever go back to this...