I read some previous reviews about this restaurant and my friend and I decided to try it today. We took the street car from St Clair West and got of f at the stop of Oakwood Avenue. Which relatively is almost 6 minutes from St. Clair West subway station.
We got to the place and we saw a sign that says "please wait to be seated" one of waitress welcome us and guide us to a table. She left us for few seconds and brought the menu. She explained it to us that the restaurant was close for almost 2 months due to renovations and some changes that the restaurant need it in order to server better to the clientele. She mentioned as well that they have a new menu with new a new section and taught us how this section work with many dishes and really I will say I like the menu. It's very colorful, elegant and in the back side have visual images from some dishes that my friend and I really got into.
She left us meanwhile we decided what to order. After few minutes came back with an iPad and took our order. We asked for a Nachos with camarón to share and my friend order 3 of camarones a la mexicana, I ordered 3 tacos of chorizo con papa, 1 taco of camarones con queso and 1 quesadilla with cheese. And for drinks 2 jarritos and 1 michelada.
I asked about the iPads and she explained that the Restaurant implemented a new system for orders that goes to the kitchen and bar at the same time and save time.
She came back after with our drinks and few minutes later with some dressing for the tacos and salsas.
She brought us first the tacos of chorizo con papa and the quesadilla with cheese that I share with my friend and it was delicious, very tasty. I ate my chorizo con papas tacos and they were phenomenal! She got her tacos with camarones a la Mexicans and I can tell you that she enjoy them. The waiter asked me that the nachos con camarón are huge so she recommended maybe to take out but we said not at that time and when she came back with it it was huge!! My friend was OMG! Meanwhile I was finishing my camarones with cheese taco.
At the end we couldn't finished the nachos with camarón cause we were full with that quantity of food we order so we took out. After resting for a bit we ask the bill and we left.
Summarizing my visit after all the reviews they had I can tell you this:
Improved customer service, meaning the waiter really made us feel well and was very polite and dynamic.
Food was fresh which I considered very important and it is real Mexican food indeed!
Very organized menu and the place is clean.
After this amazing experience, I can tell you that I will be coming back for more and try more...
Read moreI'm actually K's girlfriend. I'm posting here because I had a creepy experience at Tenoch and don't feel comfortable with this individual knowing my first & last name
2 stars instead of 1 because the food was great and our server was attentive and really sweet.
However, my experience was extremely uncomfortable because a bald, weird, creepy male staff member who was stationed behind the bar (likely one of the two bartenders, although I didn't venture over that way to confirm) literally LEERED at me. The. Entire. Time. I haven't had an experience like that in years tbh.
At first I wondered if I just so happened to catch him looking every time I glanced in that direction. However, as a woman, you know the difference between someone casually looking at you and that predatory stare guys do when they want you to know they're watching... maybe even to make you nervous on purpose. It definitely felt like the latter.
So I asked my friends to casually look over once in a while to check. They confirmed that he actually did not stop looking at me with a creepy, steady gaze from the time that we arrived to the time that we left. I'm not kidding. I didn't say anything at the time because I felt spooked out beyond belief and didn't want to draw more attention/make him mad. One of my friends actually suggested I just e-transfer him my part of the bill so I didn't have to give the restaurant access to my name/info. They were really unsettled by it as well, it was so unusual.
I feel bad because it's a small business with great food, and I will likely be a takeout customer at some point in the future. However, this CAN'T be the first time this guy has given women the "ick" so badly that they never came back? I know most women just don't say anything at all, but given the extreme weirdness of his behaviour, I really don't get how this couldn't have caught the attention of anyone else who works there?
I don't know if he's just a staff member or if he's an owner. If he's a staff member, I hope the restaurant realizes that he's got to go... not only is he driving away business, but he was too busy being weird to make himself useful. If he's an owner, I hope he realizes that he couldn't be more successful at repelling money AND women away from him if he tried, and finds somewhere to be besides...
Read moreThis place is a disgrace. They bring a very bad name to Mexican food and Mexican hospitality. I went there twice. Last Sunday a friend introduced me there. The staff on Sunday consisting of 5 young female servers were very welcoming and attentive. As a starter we got nachos with 3 kind of sauce, no water. We ordered beer that came in bottles and cans with no serving glass. Tenoch is a restaurant, not a street food cart. The food was insipid. Not spicy and not hot, although I ordered an enchilada. Anyway I decided to bring one of my friends there on Wednesday. As we enter a guy in street clothes met us and seated us at a table. This time there was no nachos with sauce and of course no water. The guy went about his smartphone. We ordered huaraches, one with shrimp the other beef. The tortilla was chewy and hard to cut through. The shrimp and the beef was tasteless, no spices, no chilli hotness, the most insipid food I have ever eaten in an ethnic restaurant. Later a female waitress appeared, that brought us the nachos when we complained, we needed to ask for water and glass for the beer. Terrible service with disgusting TexMex food. I wouldn’t recommend this place to my enemies. At least if they offered you all options up front and not let you guess and search for details in the menu. Like options, mild, medium, hot and Mexican hot. And waiters should come and recommended you food options. I go for Latino restaurants also to speak Spanish. Sunday the young waitresses spoke Spanish to me that was pleasing. Wednesday I needed to ask the waitress to talk Spanish to me. There are other Mexican restaurants with nicer people but same TexMex...
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