Dairy Queen Grill & Chill — Restaurant in Town of Cochrane

Just a question to management. Why do staff still do the upside down test for blizzards when they put a lid on the cup and then do the upside down test? Isn’t the reason for the test is to show how firm the ice cream is after the blizzard is made? 3 of the last 5 orders of blizzards have been partially melted by the time we get the treat. Staff do the test, hand us the treat, we take the lid off and have to ask for extra napkins because the blizzard is already melting. We had not even left the drive through window and the treat had melted enough that when the lid came off melted ice cream dripped out of the cup. We now ask for Sunday’s because at least we can see if the treat has melted or not. Used to like the blizzard flavours now we just avoid...

Absolutely disgusted with DQ right now. Went and ordered for all of us to support miracle treat day. Ordered 9 blizzards and we were talking to eachother making sure we had everything straight since organizing an order for 7 children isn't as easy as it may sound to others. Got to the window after verifying the order and got to listen to the girl who took our order complain about us to another staff member. We came through to offer our business for a good cause and I'm sorry we were not perfectly organized but have a little patience. Complaining was uncalled for and at least wait until the window is closed or we are gone to complain so our kids don't have to listen to...

I just want to say, thanks a lot for ruining my 31st birthday. We went to get a classic, delicious DQ ice cream cake today. Let me start with they didn't have any Captain America cakes or TMNT, or Iron Man, or any super hero cakes. I can live with a boring ol' cake that says "happy birthday" and not be too disappointed. This was a DQ ice cream cake! However this was not the cake from my youth. the ratio was way off, 90% vanilla and 10% chocolate. Again I can live with that, but what i can't live with is no cookie crumb centre and bottom and no fudge. If all I wanted was some plain ol' ice cream I would have bought a tub and saved...