Domino's Pizza — Restaurant in Township of Langley

Me and my husband are always hosting events at our house and we’re always ordering pizza from this domino’s. We’ve never had a bad experience, they’re usually wonderful! Tonight me and my two brothers were ordering some pizza and the man I talked to on the phone was so rude! Their website wasn’t working so we had to call and order over the phone and he was telling us we would have to pay more because it’s online coupons even though it was their website that wasn’t working. When I tried to explain this to him he kept telling me that he was busy and didn’t have time. After speaking with him for a couple of minutes he finally agreed to give us the deals that he should’ve honoured in the first place. Once I was done telling him everything we would like to order I continued talking to him and asking him to confirm prices of everything but instead he hung up on me. When I called back to tell him not to hang up on his customers he told me once again that he was busy and didn’t have time . Needless to say I will not be ordering from this domino’s again. So sad how one employee can ruin an experience at a usually...

I’ve ordered pizza only from dominos in Aldergrove since they opened. Used to be great pizza and fast delivery. In the last year they have have gone down in quality and service. I’ve given them so many chances and it keeps getting worse. The last five times I’ve ordered it has taken over an hour to deliver, after being told 25min. I’ve phoned every time and been told ‘it’s not their fault because the online order doesn’t give right times’ ‘or that their too busy and only have one driver’. As well as the pizza quality is terrible now. Pizza is never hot by the time it gets here and has had a strange taste to it. I’m done giving you chances Dominos! Moving on to one of the many other pizza delivery places in Aldergrove. You just lost a 15+...

We ordered 2 large pizzas one pepperoni and one pepperoni/mushroom. We did not get a pepperoni pizza, they sent an onion and jalapeno. They sent out a replacement which was another pepperoni mushrooms. When we called to say that we still didn't get the correct pizza, the girl who answered told us we would have to come pick up as they were too busy to deliver to fix their mistake. I was absolutely shocked at the response. What kind of business doesn't correct their mistake and try to make things right? My boyfriend has ordered literally hundreds of pizzas from this location and we have never been treated like this. What a...