Update Apr 2024 It's interesting reading what I said about this establishment in 2023. I feel like the food quality has gone down a lot. We had a steak dinner today and the steak was over and had no flavor to it what do ever. And I got a loaded baked potato on the side and to my surprise they chage $11 + tax for the potato that is ridiculous! The only saving grace was the server, we did have good service today. The only reason we come here now is only when we are invited by someone hosting a dinner here. I would not choose this place due to their inconsistency.
Update Nov 2023 I thought we should give these guys another try. It's been some time. Maybe we've improved.
Had dinner there yesterday. The service is really good. The food was good also. I had the wagyu beef dip and my wife had the Miso Roasted Steelhead the food was very good.
It seems like they are moving in the right direction.
Update Aug 2022 Let's start with the good. The guys behind the bar make some amazing drink and provide good service. The serving team is very friendly. The host team is a little lost and did not provide a good service at all. They are more busy talking to one another then dealing with customers walking in the door. Now the worst part why there is only one start. Is the manager, she was very rude and unapologetic for the mistake made by her and her team. We arrived at the restaurant when it was not very busy at all. Asked for a table in the bar and was told that it's self seating and you can go have a seat. After being seated for a bit the manager walkes over and says "you can't sit here, we have a reservation. I think the host made a mistake" by this time the other tables at the bar were now taken so there was no more room for us, and we were moved to the bar top and decided to put our name on the waiting list which was now 45 min. As we had drinks at the bar we noticed that the host flipped a table and seated new customer at a table and did not offer it to us. When my friend inquired about it the host said we have to check with the manager, when he overheard the manager say they are fine at the bar. We got to the restaurant at 545 and now it was 7pm and the table we originally sitting at was still empty. - non the less enough was done and we decided to take our business somewhere else. I used to really like S+L always had a good time unfortunately that not the case anymore. Considering how many nice restaurants are now in Langley don't think we will be going back anytime soon.
2018 We had a large party. Over all it went well. The food is good and the service is good. We had two servers for our party and one (male) was really good. The female seemed like she was lost most...
Read moreWe went last night for my birthday, as a group of 10. If I could give no stars for food, I would. Service was slow and when we finally were able to order it was a complete nightmare.
8/10 meals were complained about • waygu beef dip was burnt • 1 steak was chewy and inedible and the creamed corn was curdled • 2 lobster dinners were inedible, the lobster was so over cooked it was rubber that you had to saw through with a steak knife • 2nd waygu beef deep had a large bone in it?! • crab cakes were small balls of deep fried crab that tasted like it came out of a can and was gummy • the two steak dinners were missing their sides • oysters were also VERY small
Apart from the horrible food itself, the meals were brought out at random times. 1st meal was brought out 6 minutes before anyone else’s and was missing their side. The other meals came sporadically over the next 10 minutes, all missing 1 side or had the wrong side. When I received my lobster dinner it had the wrong side (creamed corn) and was missing the broccolini I had ordered - the server told me “sorry, the broccolini takes longer to cook it’s coming though!”. Since when do meals not come out complete as one? And since when does broccolini take longer than the rest of the meal? It was a joke. After I complained about my lobster I was waiting for the brocollini still and after 15 minutes I told her to cancel it and bring me my bill which she said “yeah I already cancelled it!” Like oh ok so I’ve been waiting for it for no reason?
At the end when we finally got our bills they were all wrong. We asked her to fix them and she grabbed one from the one party member crumpled it in her hand and walked away without asking how to fix it. When she came back, we explained they are still wrong because she didn’t clarify how to fix and her response was “well who had oysters then?” Well.. only two of us ordered oysters so probably the ones that ordered them? One member ended up just paying for an order of oysters he didn’t even order because he didn’t want to wait for a new bill as we had to leave.
It was just a horrible experience all around. We shouldn’t have to leave a restaurant hungry, especially as the birthday girl, and still have a $200 bill at the end.
If you’ve read this far, sorry for it being long but the experience was awful. Avoid this restaurant at all costs ESPECIALLY if you have a party or event. Never again!
Do...
Read moreThis place is the worst restaurant I have ever been to and we go out quite a bit. As soon as we entered there was something off. We were there on June 29/2024. We were seated by a hostess, she sat us at a table and without saying anything, like here you go, your server will be with you shortly, she just turned around and left. That was just the start of it all. As I am a trained chef and have worked in the back of the house and the front, I do know how things are supposed to run. There was not very many people in the restaurant at the time, we were seated and there was an abundance of waitresses, but we were greeted by the bartender (who by the way was great!) and took our drink order, our appies order and then our main course order, which was a bit odd, but alright. Now, down to the food... Appies: I had crab cakes, well more like tuna cakes since there was no crab in there. Taste wise, the tuna cakes were not bad, needed salt desperately though. My wife had crispy rice Ahi tuna; again, tuna and rice were both bland and needed salt. My son had crispy chicken bao buns, and guess what they needed? Salt! You seeing a pattern? Main course I ordered a center cut sirloin 6oz with buttered green beans and mashed potatoes. I asked for medium cook on the steak. It was almost well the first time, so I sent it back, and the second time it was still overcooked. The green beans were raw, not cooked at all, and mash was bland... everything needs SALT SALT SALT. As for the staff and management, or a lack of, I should say... The wait staff is standing around the pick up window chatting, making drinks for themselves, taking coworkers' phones and hiding them, giggling and having fun. Very unprofessional! Where was the manager, you ask? Well, she is off serving her friends at their table and joining in all the friendliness that is happening at the pick up window. Anyway, this place is a disaster both, in the kitchen and front of the house. Will never go back and and will warn everyone who wants to go. I do have a suggestion to the owners, get rid of the manager, re-train your staff and at the same time fix the back of the house! Whoever is leading the kitchen needs to be fired. If you need help, I can come and help you get that kitchen in a tip top shape and producing food that can be not just eaten but absolutely delicious and enjoyable! Thank you,...
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