Sushi Musa — Restaurant in Township of Langley

I NEVER write a review no matter good experience or bad. If I don't like the food or place I just don't come back again. My experience here today was unpleasant and made me to write my first review on Google. There were so busy with pick-up orders and only one server there we had to ask her to be served water. That was just beginning. Our first dish was served at our table almost half an hour later we made order. There was another big gap between the second and third dish has served and the last one had to cancel because we almost finished our meal. We couldn't see the server even her hair most of the time except while serving food moment because she was super busy at the corner next to the sushi bar on her task with pick-up orders it was totally blind spots. We had to come to the blind spot twice to talk to the server it was frustrating.

The communication skills of the server made me even more upset. She said “sorry” and left hurry. Later she asked me “we can give you free stuff. Let me know if you want some miso soup or pop” I replied “it’s okay “and she said ok and left hurry again!! And the last thing, she gave a card with receipt with no explaining what it is for. I thought it was business card but back in my car I noticed it was stamp card to collect. Why they didn’t prepare for more server or staff on the weekend dinner prime-time? Focus on pickup orders and neglecting dining customer? Very frustrating we spent time there and will...

To be honest, I didn’t expect much from a takeout sushi box—but this one completely proved me wrong. Everything from the composition to the flavors and attention to detail was impressive.

🍣 Volcano Roll The balance between the spicy salmon and the rolls was just right. The salmon was topped with a mild spicy sauce that elevated the flavor without overwhelming it. The rolls, on the other hand, were clean and simple—making the contrast both thoughtful and enjoyable. It’s one of those combinations that makes you feel like the meal was designed with intention, not just convenience.

🍗 The Chicken Karaage Don was easily the highlight for me. Crispy on the outside, juicy on the inside—fried to perfection. The soy-based sauce was savory without being too salty, and complemented the rice beautifully. It wasn’t just satisfying—it was genuinely comforting.

🦐 The tempura deserves a special mention. Even after being packed for takeout, it retained its crispiness. There was no sogginess, no greasiness—just that ideal crunch that tells you it was cooked with care.

🍱 Overall, the box was well thought out. It included a good variety—salad, dumplings, fruit—and every element felt deliberate. Nothing was an afterthought. Even the packaging was neat and well-organized, with attention to...

Don’t let these decent ratings fool you! This is right around the corner from my condo. The food is ok but the customer service SUCKS!!! Sucks bad!! They charged my card twice because on their end it declined, and when I showed them that they both went through on my bank statement even though their machine didn’t go through, they still would not give me the food until it was approved on their end. Talk about a restaurant being so afraid that a 26$ order wont to go through. I offered to come back and pay in cash if for some reason my bank reversed them and also offered them a copy of my ID with my address on it. How much more assurance does a business need but still they refused to give the food until approved on their end. So I had to go home, get my credit card and come back. I shouldn’t have, I should have just let them eat the cost of wasted food. I’m not sure what kind of a joke of a business they are running but the customer service aspect is non existent. The girl I dealt with argued and argued and her attitude...