Sahla Thai — Restaurant in Truro

Was in Sahla Thai today to pick up lunch that was ordered over the phone. I will say it has been several months since I have ordered from them. When I arrived to pick up mine and the persons, I work with lunch. It was told that the price was $4.00 dollars plus tax more than I was expecting. I was going by the price that is advertised online for $9.99 not $11.99. I was shocked that the manager would not honor the price that was advertised online, I showed her the site, but I was told that I would have to pay $11.99. She kept apologizing that the price was not changed online, but if I wanted the food, I would have to pay $11.99. I wish people would not say sorry when clearly this is not what they mean to be saying. Saying sorry does not lessen your accountability as a business owner to make sure that your prices online match your in-house ones.

A customer that was there said that I was rude and that I should stop being rude to her and her job was hard enough without me being rude. He also commented that this was all over four additional dollars and tax. Well, maybe people think I am being petty. But I really did not have the extra money. The person that was saying I was rude did not offer to pay it, nor did the three teens seated at the front table in the restaurant that were yelling obscenities at me while I was leaving and giving me the finger. In fact, there are at least four places online including their own website, that the prices are wrong. The food that I picked up for the person I work with. was awful. The vegetables were soggy, the sweet and sour sauce tasted like ketchup, as well it was very runny, and the spring roil had no taste. I will never return to this establishment nor ever suggest it when asked where's a good place in...

We popped into this Thai joint for a meal, and things took a weird turn when my girlfriend found a silverfish bug swimming in her water halfway through the meal. Strangely, no one on the staff seemed to care or apologize for the creepy-crawly surprise.

After we finished eating, I tried to have a chat with the manager about what happened. They offered a measly 10% discount on our next visit. I left my number, expecting the manager to give me a call.

A whole week went by, and there was no call. So, I called them up. The manager said the same thing – 10% off next time. A bug in our water and all that was offered was a small discount.

This is the first time I've ever written a bad review for a restaurant. The food here used to be good, but their customer service is a real letdown. They didn't seem sorry at all, just snatched the bug-filled cup away and gave us a new one. It's a bummer, but we won't be coming back if this is how they handle...

The food was delicious ( I wouldn't order the same dish again because I don't LOVE ginger enough to eat so much lol) .

I ordered the Pat Chaa Kai lunch special. 11.99 before taxes

The food was tasty and the cashier was polite and pleasant. I walked in and got the lunch special. Took less than 15 minutes.

I'm looking forward to trying something else at the restaurant to see if I'd love that dish.

In relation to the dish I got. The vegetables are clearly fresh. And it was spicy, flavorful. I loved the showing roll. Personally... I'm not such a big fan of ginger in my meat. I prefer a milder ginger to chicken ratio.. so if you don't love ginger this isn't the dish for you. Nonetheless it was delicious, spicy and I ate it. I'm looking forward to trying something else next time. I would just want more chicken in the meal. I felt like I had more...