I ordered the burger lover with garlic fries and the signature cocktail.
The burger tastes like it is one of those frozen patties, even had what looked like the wavy edging. It's moderately thin. I had expected the burger lovers to be a decent quality, hence the name. I was severely disappointed. From what I can tell, they did season the party before cooking it, but this did seem to leave a burnt aftertaste. It comes with a large amount of Ron's special sauce which helps to liven up the burger. Unfortunately for the price of $16, I wouldn't even pay $5.
The garlic fries compared to the regular fries. If I recall correctly it is a $3 upcharge, $8 vs $5. It looked and tasted like they just used the garlic "powder" from Costco.
The cocktail is pricey, for $13. It was supposed to have pineapple juice, soda, and some liquor. Honestly it tasted like they skimped on the pineapple juice, to water down the drink with soda to save on costs. It also doesn't list which brands of alcohol are used, I wouldn't be surprised if it was bottom shelf. This was supposed to be the chef's signature drink.
The waitress was nice, but did not come around often. She spoke very quietly, which made it slightly difficult to hear. She was the high point though. This is why I went with 2 stars instead of 1.
It was dead for a Friday at an early but still dinner time frame. There was what seemed like a regular who was just there getting drunk at 5. It gave me a dive bar feel, but the tables are nice.
My overall impression is that the place can not afford fresh food, but still charges what a quality independent place would. That could be because of rent prices or whatever, but the food definitely is not worth the money. This is especially weird when naming a restaurant after a chef, who doesn't seem to be put in the effort for the meals. I do not see this place lasting a few...
Read moreOverhyped, Overpriced, and Mediocre with a Side of False Advertising!
I've been to this place twice in the past year, and both times, the experience was horrendous. Fool me once, shame on you; fool me twice, shame on me. I will never set foot in this restaurant again and I suggest you don’t either.
The menu is a chaotic mess of unrelated dishes, trying to cover too many bases and failing miserably at all of them. The food is bland, tasteless, and significantly inferior to what you can find at other restaurants that offer much better quality and flavor, often at a lower price. It feels like they're trying to be a jack of all trades but master of none. The food is bland and mediocre at best, lagging far behind similar offerings at other restaurants that provide better quality and taste, often at a lower cost.
The false advertising is particularly egregious. The food served barely resembles the pictures on the menu and the portions are significantly smaller than depicted. Plus, they advertise a 10% discount on reservations made through their website or by phone, but when you call to book, they act clueless and deny the offer. After insisting, someone pretending to be the manager grudgingly approved the discount over the phone, but when we eventually received the bill at the end of our visit, it was at full price. After arguing and dealing with their excuses, they reluctantly honored the 10% discount. This is the same issue I faced a year ago, indicating no effort to rectify the situation.
Overall, this place offers one of the worst customer service experiences I've ever had combined with mediocre and overpriced food. Save your hard-earned money and dine at establishments that value their customers and put them at the heart of their operations, unlike this restaurant. Clearly neither the food nor customer service are a focus for this...
Read moreWalked up for lunch and the door was locked. The server fumbled to unlock it while we waited. This would prove to be foreshadowing for what would become one of the consistently worst restaurant experiences I have had anywhere. This includes countries where you don’t ask where the meat came from. Venue was beat up with a confused ambiance. This is reflected in the menu. Bizarre, confusing selections and high prices to boot. Server seemed like she was kidnapped and forced to work there. We had to ask for more glasses just so didn’t have to share. There were two menus with the same items, but different prices? My wife tried to use the restroom and was told she couldn’t because the cook was eating in there! While waiting overly long for food in an empty restaurant all we could hear was someone feverishly working a couple of microwaves in the back. And the food, wow. Greek salad came with canned black olives. Beef tongue sandwich was like their mascot, ill advised, confusing textures and flavours. My sons hamburger mysteriously leaked a watery substance when lifted. At least the fries were good. If you have a sense of humour send friends here for a laugh and some stories. All the good reviews on google, which totally tricked me, must be bots or persons of questionable standards. Or comedic geniuses having a laugh one terrible...
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