very very greasy- covered in oil. Breading is extremely think, a piece of meat covered in about half an inch of breading before being deep fried. The exterior was completely dark, they probably used the deep frying grease one too may times. I had to take my fork and dig through the flour lumps because it was just thick bread paste. The order took an hour, they forgot to make my food, when I called in they said that they will be by in 10 minutes, they did come in 10 minutes but my food looked like barf, as if they whipped it up in a minute. I flipped the tray upside down and had grease pouring out of it. Their 'pork' is pieces of cut up HAM. Noodle was tasteless. At least veggies weren't overcooked, I just picked through to the veggies. They gave me 2 spring rolls for free because I guess to make up for them being late, but the food was absolutely horrendous and disgusting beyond anything. I had maybe 2-3 bites, had 1 spring roll and now its in a garbage bag to be thrown out. What a waste of 30 dollars.
Just called the store because I was horrified of their food, they said they never get complaints of their food, that it was fresh, they also said 'but I gave you free spring rolls'. I don't care of the spring rolls, they were disgusting. I didn't ask for extra food, just the food I ordered made properly.
They never got complaints before yet I read reviews after reviews of how disgusting their food is. Maybe they should read through them and see what they can change? I went with their restaurant because the Chinese restaurant I usually order from no longer provide free delivery. What a mistake. Seems like all the restaurants offered by DoorDash are failing companies that can't get customers as is. Should've read through the reviews to see how they were like. What a joke. They should walk 2 blocks up to New Sun and how fresh they make everything, and learn how to make...
Read moreI've lived in Vancouver for 25 years and have tried probably 40 or more Chinese food restaurants. I have diverticulitis a very serious case that I basically couldn't walk for 1.5yrs and could and still can not eat and food that is gaseous or im in unexplainable amounts of pain. This is first restaurant that from very first order had no problems whatsoever for my adjustments on my order like no broccoli no onions etc etc and Sonny the owner was so patient with it. It was incredible. Now I order 3 to 5 times a week because my condition has zero room for mistakes or miscommunication. And as a bonus their food is incredible! Always fresh super generous portions, he always offers us free spring rolls and other items and always gives us a cheap price even tho I offer more for their troubles! He even sends a little package of beef that we mix in with the dog food no charge! I dont normally do many reviews but I promise you there is probably not another restaurant like this that truly cares about...
Read moreIf you’ve been waiting to try this restaurant, wait not a second more!
I’ve pondered at the window of this lil’ well kept secret for a a few years now, and I am kicking myself for not trying it sooner.
Holy moly, this is the best Chinese style takeout I’ve had in a long time!!! ESPECIALLY for price point. All the food you see in the picture is for under $60 and that includes a 20% tip.
Furthermore what makes me want to shout this review from my soapbox is the fact that staff are incredibly friendly and kind. It was New Year’s Day and they were incredibly busy but I received full smiles and greetings! Pleasantries and smiles seem hard to come by these days.
Well done, ‘Hot Delivery!’
I will surely be back soon.
(Food ordered: Beef and beans in black bean sauce, deep fried prawns, green onion pancake, rice, sweet...
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