New Sun Restaurant — Restaurant in Vancouver

Ordered using their website and the order was never confirmed. Called a few minutes later, and was told their online ordering system hasn't worked for weeks and that I wouldn't be charged and to place the order over the phone, which I did. Paid at the door. A couple days later I noticed I was in fact charged for the online order that failed and called New Sun back. Was given a 778 number and told to call the people that made their website. Have called, left a message, and sent an email, but this is way more hassle than it's worth.

If you use a third party for online ordering you should ensure you have a better method for refunds than 'call this number and leave a message'. If your online ordering hasn't worked for 'weeks' you should have it disabled or post a warning on your website stating that.

Terrible. Will not order again, and may have to resort to disputing the payment with my credit card company if the random 778 number I was given...

March 2019 the best place for Chinese take out in Vancouver. Prices are competitive. Food is plentiful and delicious. Not greasy or over cooked like some take outs. We go there regularly and have yet to be disappointed. Worth a try.

June 2018 Still one of the best Chinese restaurants in B.C. Portions are generous and tasty. Prices are comparative and in many cases lower than other Chinese restaurants. Have been going there for over twenty years and they have always maintained a quality product. Once you give them a try they will become you favourite destination for Chinese food. More importantly no MSG...

As a Hong Kong born East Coast Canadian, I approve this Westernized Chinese food! Having just finished the Chop Suey Nation book, I crave for such Chinese food and was not disappointed.

The beef wasn't soften by food tendorizer as most places often do, the broccolis were cruchy and fresh, the chicken balls were a solid 4/5, and portion was generous. I got so excited to have found this kind of Chinese food that I forgot to order an egg roll.

Next time I'll try out some real Chinese food and see if they do...