Subway — Restaurant in Vancouver

They didn’t have tuna, stating they were short staffed. When it came to veggies, I told to person no tomatoes, onions, and hot peppers. She was too interested in talking to her coworker that I had to stop her every step in the way for the said veggies. When it came to condiments and extras, I only mentioned parmesan, and she added a whole lot of pepper. I told her that I didn’t mention pepper. Instead of starting my sandwich again, she just removed the top layer of stuff, didn’t replace the top layer, and then proceeded to ADD pepper again. I corrected her again, and by this time a huge line was forming behind me. She removed the layer again, and that’s when I told her that the pepper is on the bun as well as all the other ingredients on the sandwich. She started arguing with me that there was no pepper anymore when anyone with common sense would know that once salt or pepper is thrown on it’s impossible to get rid of. Her manager told her to make another sandwich, but at this point my patience was thin. I ended up leaving. When I said I’m leaving, the worker rolled her eyes and said “fine go”. Seriously, subway, hire more competent workers that are there to do their job and not gossip with...

Incredibly rude and talks over customers to chat with other staff members. Frequently refuses to add toppings because "it doesnt fit" despite all other subways I've gone to being able to make my order. They always have an attitude like they hate their job. I understand its fast food and that fast food is a hard job, but that doesnt excuse talking over customers and refusing toppings. Sometimes I go here and think "wow, theyre being really nice today!" and then I realize no, they arent, theyre just not talking over me and refusing to add toppings. At a certain point you have to rethink your staff choice when the best experience your customers get from them is by lack of rudeness instead of...

The workers are so rude. Please change your employees. Most of their employees are old ladies and don’t know how to talk respectfully. I ordered through boost and if someone ordered online, it is expected that their food should be made faster and it won’t waste the time of the person but they told me to come over the front and tell them what I want in my sandwich.. what kind of mobile order is it if I have to go and tell them one on one???????? I really recommend you guys to change...