I want to start by saying I deeply respect and want to support Asian-owned businesses, especially those that take pride in their identity and presence in the community. This review isn’t meant to tear anyone down, but to share a disappointing experience that could’ve been handled so much better.
We had a reservation for a small afterparty following a major, and very personally meaningful event. Members of our party worked hard at this event, and we were starving. Our reservation extended to the bar’s posted closing time, but we arrived about 30 minutes late (as is common with events like this). Upon arrival, we were told the kitchen had closed, which we understood—but we were glad we could still order drinks.
A few guests wondered if they could bring in a couple of pizzas. Some of us were skeptical, but others decided to try. I fully understand and respect that many (if not most) restaurants have strict no-outside-food policies. That’s completely fair.
But what happened next was completely hostile. Two members of our party returned with pizza, and instead of being politely told that outside food wasn't allowed, one of the male staff members responded in a way that was aggressive and deeply uncomfortable—snatching the pizza boxes out of a female guest's hands, raising his voice, and accusing us of "risking their license." It was jarring, and frankly, a complete overreaction.
Had we been spoken to respectfully, I’m confident our group would have gladly stepped out with their food, then returned to order another round (or even three). But instead, we were treated with rudeness and a lack of basic courtesy that soured the whole experience.
Members of the group that ordered the pizza stepped out to eat. Those of us that remained quietly consumed our first round of drinks. Shortly after, we were told the taps were closing earlier than expected (roughly an hour earlier than promised to us in the reservation), and without much notice.
I don’t write this to hurt the business—I truly want to see it thrive—but I hope this is taken as constructive feedback. A little kindness and clear communication would have gone a long way.
Edit: First, with respect to the establishment's response, I do not believe that the organizer was made aware that such a form/waiver for outside food existed. Customers "cannot know what they do not know," so to speak. I recommend, in the future, making customers aware of such an option. Second, I fully respect the establishment's commitment to stand behind their employees, but this was very aggressive behaviour on the part of this particular male staff member that, in my view, should not be excused. I will not be modifying my review at this time, but I appreciate the establishment's attempt to address my concerns and...
Read moreSarah convinced me to watch Game 6 of the Stanley Cup Final here instead of my usual spot on the couch. Initially skeptical - the name "The Pleasant" screamed hipster establishment that would serve kombucha instead of proper beer and have servers with handlebar mustaches explaining the "craft brewing philosophy."
Pleasant surprise (pun intended): they actually know how to pour a decent beer. Their Pleasant Lager reminded me of the good old Labatt Blue days at Pacific Coliseum - crisp, cold, and straightforward without any unnecessary fruit infusions or "notes of elderflower." Sometimes you just want beer that tastes like beer.
The atmosphere was perfect for playoff hockey - big screens, proper volume levels, and a crowd that actually understood the game instead of treating it like background noise. Felt like the old days when watching hockey was about hockey, not about posting Instagram stories of your "game day experience."
Only drama came when Sarah's friend showed up wearing an Oilers jersey. Didn't know Sarah was friends with Edmonton fans - that's the kind of information a father should have in advance. Got into a heated discussion with this kid about Leon Draisaitl, trying to explain how he's not significantly better than Sergio Momesso in his prime. Different eras, sure, but Momesso had grit that these modern players lack.
The argument got loud enough that other patrons started staring, but Sarah mediated before management had to intervene. Her friend clearly doesn't understand hockey history, but at least she's passionate about the game.
Florida won 5-1 to take the Cup - second year in a row now. Walked home feeling vindicated about my pre-season prediction that the Panthers were built for playoff success. Sometimes experience trumps flashy regular season stats.
Would return for future playoff games, just maybe with advance warning about any Edmonton fans in Sarah's...
Read moreAn enjoyable spot for food and drinks with family and friends.
Staff were friendly and welcoming right from the get-go. There’s many seating options that can accommodate all group sizes - even a private event space. Earlier in the day The Pleasant seems emptier but towards the evening, it tends to fill up. Be prepared for a very lively and social atmosphere, especially during big games.
We made short work of some tasty and unique food offerings such as the Pulled Pork Wonton Nachos (personal favourite at the moment), Kimchi Mac n' Cheese, and Pork Belly Tacos. The wonton nachos were a great plate to share.
Choices for drinks were plentiful, maybe even slightly overwhelming (in a good way!). With some helpful recommendations from staff I found the Joyride Cider, Would Crush, and the Pineapple Coco Sour to be quite delightful.
The pool table is a highlight here, a fun activity with friends. In addition, there were plenty of TVs - you won't miss a game here!
It's clear the amount of thought and passion that's gone into this place. I'd wholeheartedly recommend checking The Pleasant out if folks are looking for a casual spot to grab food, drinks...
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