Boston Pizza — Restaurant in Vaughan

We arrived right around opening time with a party of nine on Saturday. We were the only table in the building. Our server came and took our drink and food order and seemed very confused or non understanding what we wanted ( a rose sangria, 4 apple juices, a single rye and coke and a double rye and coke and waters for the table) half of our party received their drinks one at a time. A log while later she came back and said the bar didn’t have what we wanted ( the rye) I said there is no way you don’t have rye. I walked her over to the bar and literally pointed to her three different types of rye that were sitting on their shelf.we started receiving our food before we even had all our parties beverages. Our food literally came out one at a time as well taking over 30 minutes before our entire table finally all had their food. When my husband and I finally received our mediterranean pizza I took two bites out of my slice and then pulled out a hard plastic piece from my mouth. At that point we were just done. We asked for our bills immediately. Our bills came incorrectly I was charged $15.00 for a single scotch and then a double scotch which we never ordered. I ask her what it was and she said well it’s the same price at the rye we ordered. I proceeded to tell her that a rail rye is not $15.00. She then told me that today was only her second day on the job( working with a bartender who had no idea how to do her job either) and no manager to be seen. I had to help the waitress figure out the computer system to correct our bills. Not only that but she messed up our other parties bill. Needless to say you should never have two staff members working alone who do not know the systems or how to waitress/bartend properly. This was such a poor experience and we will...

Boston Pizza continues to be such a convenient spot, especially between kids' hockey games! It's a real lifesaver for those busy days when you need a quick, satisfying meal that everyone enjoys.

Ordering was a breeze, and the service was quick and efficient, getting our food to us without fuss. We ordered the Tropical Pizza, the Meteor Pizza, and two kids' meals, and the food was exactly what we've come to expect from Boston Pizza: consistently good. Both pizzas were packed with flavor, and the kids' meals were a hit, as usual. It's nice to know you can count on that familiar taste every time.

The restaurant itself, however, could definitely use a refresh. It's showing its age a bit, and a modern update would really elevate the dining experience. Even with that, it's always been a go-to for its straightforward menu and family-friendly vibe.

Ultimately, Boston Pizza remains a reliable choice for families looking for a convenient, consistent meal. While the décor might need a little love, the food and quick service make it a solid option for those busy...

I’ve been coming here since the start of the year when they opened for like after work drinks or dinner and I must say. The staff here are just amazing and welcoming and take care of you and every customer present. I’m just amazed at the the team work and flow they have. The manager Adarsh always greets me , my friends and everyone I see walk in, helps with his team mates on busy day and night (right now it’s 12:50 and there’s a kids hockey team here with the family) and it’s just amazing how he is leading, as well as his staff of Simar (amazing server and bartender) and Mello who is dealing with the large crowd. Both shifts of team members just amazing I wish I knew everyone name to give them their credit but check them out yourselves this location specifically! (Okay I’m not going to lie it’s hard to see from the main road of steeles but it’s there and it’s a great location...