KFC — Restaurant in Vaughan

This has to be the most disorganized KFC in the city. They know it's Tuesday and they do not prepare for any kind of rush. After waiting in line for over 20 mins in line, a good ten minutes there wasn't even anyone in the front taking any orders. Thete were literally 3 people in front of me at 5:30 pm. Finally get to the front of the line I'm told that they won't have chicken for another 20-25 mins. You could advise people of the wait time so we don't waste almost 30 minutes of our lives waiting in line, just to be told they dont have any chicken prepared. We ended up going to Manchu order food, we ate, sat and chilled for a good 35mins. When we were done and were walking away I looked over at the KFC and the poor guy who was in front of me was still waiting for food. How sad is that. You will never see my money ever again. Go to Jollibee instead you be much happier with the service and quality. BTW girl working there just ignored what I said about customer service avout advising customers of wait times. It's supposed to be fast food if I wanted to wait for a meal I would of gone to...

The cashier at this KFC has serious issues and is very dishonest. I ordered two combos and specifically asked to upgrade both fries to poutine. The menu clearly stated that this upgrade costs $1.49. However, when I looked at the receipt, I saw a $6 charge for the upgrade.

I asked the cashier why I was double-charged, and he said, “You said you wanted to upgrade both, it’s $3 each.” I replied, “Isn't it $1.49 each?” He said no, the system charges $3 for the upgrade.

I pointed at the menu and said, “It clearly says $1.49, not $3.” Then he changed his story and said, “$1.49 is for the small size, $3 is for the large. So which one do you want?” His tone and attitude were extremely rude.

I said I just want whatever the original menu says — $1.49 regardless of the size. He stormed off into the kitchen, and after a while came back out with the food. The whole time, he never said sorry or thank you. His attitude was terrible, his English was poor, and communication was very difficult. I will never go back to...

Ive been to this kfc many times and its almost always a disappointment. They get my order wrong constantly. When I normally go from 10-11 am, the employees are almost never out to take your order. You have to either yell excuse me super loud or give up getting kfc that day. Once I was told that they weren’t opened when I was there at around 10:30am. There was also a time where me and a friend had ordered online due to a deal and was told to wait around 20 minutes for our order. When we waited 20 minutes and walked up to the counter expecting to get our food, we were told that not only were they unaware of our order, they also did not have the chicken sandwich we had ordered. We had to wait a total of around 45 minutes for our order which in turned caused us much inconvenience. Although i dislike this kfc a lot, it is convenient for me and i really like kfc food in general.This was my experience with this place summarized in a...