Popular Pizza — Restaurant in Vaughan

I will never go to this place. the girl there is so rude. she would prefer to get into verbal spat, instead of accepting her fault. they don't accept credit card for a order less then $10. and they don't care if its not mentioned anywhere. their justification is, "its the policy and I can change it". after charging, they tell you that its gonna take 15 mins to prepare, which eventually turns out to be 25. and since there was an argument already, the lady prefers to compromise with the quality of food. On raising a concern, the lady even dares to say, get out of my shop. when asked, can I get my money back, I am told no money no food. get out. Cant believe, this kind of client...

Do yourself a favour, and order from somewhere, anywhere else. Particularly if you're considering the Woodbridge location - there is no shortage of alternatives; honestly, save yourself the money.

The attached picture shows how our pizza was delivered. It's like the delivery man either dropped it on his way to us, or else had a fine time swinging it side to side on his way over. Regardless, this isn't how pizza should be delivered, ever. A call to the store when this pizza was received was met with hostility and denial that a pizza could be delivered in this manner - customer service skills aren't a thing here. I won't get started on the pizza being cold to the touch upon delivery.

Not...

Normally I don’t like to put bad reviews but this time I wish I could have an option to put 0 star. We ordered 3 XL pizzas for a party at our friend’s place. Pizza base was totally uncooked. When we took a bite dough was literally chewy and not even fluffy enough. Also toppings were not evenly distributed. When called customer service and the store they denied of giving bad service. Also offered $10 credit ( just like offering a lollipop).I totally understand sometimes mistakes happen but it is very important to acknowledge the mistakes. REALLY VERY BAD EXPERIENCE WE HAD AT THIS WOODBRIDGE...