Starbucks — Restaurant in Waterloo

There is a barista (16-july in the morning) at the drive-thru whose behavior consistently changes the moment she recognizes me. Her attitude becomes noticeably cold and curt responses, if any at all, and a complete lack of basic courtesy. From the time I pull up to the window to the moment I pay and say thank you, she doesn’t utter a single word. No greeting, no acknowledgment just an obvious glare and silence.

It's clear something is off, and her demeanor suggests a personal issue, yet I genuinely have no idea what the problem could be. Our past interactions have been nothing but polite and routine on my end. I’ve never experienced anything remarkable or negative that could explain this treatment.

I come to this location because it’s convenient, but I see no reason to continue subjecting myself to passive-aggressive, unprofessional behavior from specifically this staff member who seems to have decided there’s an issue, without reason or explanation.

I will be protecting my peace of mind and...

I went there with my friend for a coffee and got some holiday drinks . I have ordered myself venti pecan oct latte and they took almost 25 min for mine to make and it was watery, i went to tell them that something wrong with the drink and if you can redo my drink the one who was making the coffee gave me an ugly look (keep in mine I already waited 25 min before to receive watery coffee) matter of fact i let it go i said thank you can went back to my frndz.My frnd wanted a refill as we were there for a long time the staff said no for that THAT WAS SOMETHING!! I never im my life meet this kinda staff in Starbucks . I was so shocked to receive that kinda of attitude from a starbucks staff !! And i think it was the manager with the blonde hair. Never going back...

I just wanted to get this starbucks like for very first time I just want to tried go to the different house and I called the manager to complain about my drink like I ordered the ice lavender with extra form but like you just give me the phone like there is no ice and there is nothing like it taste disgusting And the stuff the girl at window she’s very rude when I called the manager she’s also very rude no apologies nothing I will never come back to the Starbucks just like reading the name of the Starbucks like this is the service usually the Starbucks it’s very disgusting and they should know how to talk to the customer and don’t make the faces like in front of a customer if customer asking for the extra...