Piper Arms Whitby — Restaurant in Whitby

To start, the service is usually okay at Piper Arms and we really like the location. Today however, our server/bartender was extremely rude. First, the restaurant was out of Strongbow Cider. Not a big deal with the liquor store strike. My friend then asked for Miller and the bartender said they didn’t have it. Again, not a huge deal. He went with Creemore. When she brought us our round of beer, she brought my other friend a Canadian tallboy instead of a Bud. She claimed it was dark in the fridges and she couldn’t tell. When she came back to exchange the beer we asked if we could order food. In a rude way she said “no, I have other tables”. That is fine, but she could have been nice about it. On our second round I asked her if she had MGD (Miller), thinking most bars carry it. She said yes we do. She didn’t know that MGD was Miller. Our two orders of wings came out fine however, my friends nachos did not. She said there was an issue, and they came out 15 min later without any apology.

At the beginning she said there was a $10 pound of wings and tallboy special. When my friend got his bill it said $10.00 tallboy special, $6.00 tallboy and $4.95 pint. Bill total was $20.95 before tax. My friend had one tallboy and one pint. I asked her nicely was the wing and tallboy special actually $16.00 not $10.00? She said no it was $10.00. I then said you charged him for one extra beer if it is $10.00. She then got very defensive and went on a big rant saying it is a $10.00 special and that is how it is itemized on the bill. She went back to grab her iPad to show us and repeated herself very rudely multiple times saying that is how the bill is itemized. Not once did she actually look at the bill and do the math like I tried to explain to her. If it was a $10.00 special the bill would be $14.95. She continued to argue saying that she tells old men all the time that, that is how it is itemized on the bill and people don’t understand. Referring to us as old men, when we are not. She offered for us to talk to a manager, but we just gave up as we thought the special seemed a little too cheap anyway. Throughout the conversation she was extremely rude and very defensive and never took any responsibly or tried to figure things out. She told us we didn’t understand how the special gets punched in. Doesn’t matter how it is punched in. Do the math. As we walked out of the restaurant we saw a sign at the front that said $16.00 pound and tallboy special. Clearly the bartender had no idea that the special was $16.00 dollars not $10.00 dollars. It made me wonder if the restaurant was actually out of Strongbow or if she just didn’t know they had it? This was by far the rudest server/bartender I...

Oh boy, where do I even begin? My recent dining experience at Piper arms was like riding a rollercoaster, but instead of twists and turns, it was all about the service from Andrea! Buckle up, folks, because this review is going to take you on a wild ride!

First things first, let's talk about the waitstaff specifically Andrea. She was like a ninja, stealthily appearing out of thin air when you least expected it. One moment, you're desperately waving your hands, trying to get their attention, and the next moment, you're startled by her sudden appearance right behind you, ready to take your order. It's like she had a secret teleportation technique, and I couldn't help but wonder if they were secretly moonlighting as magicians.

Now, let's move on to the speed of service. Blink and you'll miss it! I kid you not, I barely had the chance to take a sip of my water before my appetizer was already on the table. I'm convinced they had a time machine hidden in the kitchen because the food magically appeared in record time. It was like a magic show with culinary tricks!

Speaking of the food, it was a rollercoaster of flavors. Some dishes were like a thrilling drop, leaving me breathless with delight. The flavors were perfectly balanced, and each bite was a new adventure. However, there were a few moments that felt like a loop-de-loop, where the flavors seemed to go in circles, leaving me a bit dizzy and confused. But hey, who doesn't love a good challenge for their taste buds?

Now, let's talk about the ambiance. Picture this: dim lighting, cozy seating, and a playlist that could rival a DJ's mix at a club. It was like dining in a trendy restaurant while simultaneously having a dance party. I couldn't help but tap my feet to the beat while devouring my main course. Talk about multitasking!

To sum it all up, if you're in the mood for a dining experience that keeps you on your toes, Piper Arms is the place to be. The service will have you questioning the laws of physics, the food will take you on a wild flavor ride, and the ambiance will have you dancing in your seat. Just remember to hold on tight and enjoy the rollercoaster that is Piper Arms!

Disclaimer: No actual rollercoasters were involved in this dining experience. Please do not attempt to eat while riding a...

Update: Despite the owner reaching out on my review to apologize and asking for me to contact him to discuss the incident further, I have no desire to do so. I will refrain from returning and will not recommend this restaurant to anyone.

Original review: My family and I visited this restaurant tonight and we were highly disappointed. I ordered the Butternut Squash Ravioli, which was supposed to feature crispy sage and fresh ingredients, but it was swimming in butter with soggy sage, excessively spicy pecans, and thin apple slices swimming in oily butter sauce. The red peppers in my dish were pickled and came from a jar, not fresh like the ones in my husband’s dish. The menu did not indicate that my entire dish would be spicy; only the pecans were labeled as such, yet the whole meal was overwhelmingly spicy.

My husband ordered the Louisiana Creole, by recommendation of the waitress. It arrived with cheese, despite no mention of it on the menu. When I questioned this, the server shrugged it off, saying it “comes like that.” It was unprofessional and misleading. Although my husband is not allergic to cheese, he’s been advised by his doctor to avoid it to avoid stomach upset.

In addition to that, there was also a pile of cheese on our Caesar salads. A good restaurant will ask you if you want cheese, not just dump it on top and expect you to be ok with it. Even though we said something to the waitress, she offered to get us something else but we declined. Come on, we all know what happens when you send food back.

The overall experience was poor. For a bill of about $110, including two kids’ meals and a dessert, this was far from a fresh, enjoyable meal. We’ve dined here before, but the quality has noticeably declined, and we won’t be returning. I would never recommend this place, especially if you want a meal with fresh ingredients that’s not drenched in a...