Decent bakery overall. The apple fritters are excellent, and the other donut options are solid too.
That said, I think this place could really shine with some adjustments to how the store is set up and managed:
Organization during busy times – Consider implementing a numbering system for customers. When it gets busy, the ordering process feels a bit disorganized.
Store layout – The shelves you have to walk through before reaching the baked goods make the space feel cramped. I get the idea of selling chocolates and other extras, but I’d bet those items don’t drive nearly as much revenue as the space they take up. If those shelves were reduced, you could free up room for seating. With a few core niche items (your best sellers), you’d still keep the add-on sales, but you’d also open up a new opportunity.
Seating would allow customers to enjoy their donuts, buy a coffee, maybe grab a bottle of water afterward—all while increasing the average ticket size. For example, instead of just $14.25 for a 6-pack of donuts, you could see $21.75+ when someone sits down and adds a coffee, a donut to snack on, and a drink. That’s almost 50% more revenue just from offering a chair by the window.
Deli section – The meats and cheeses are nice, but they feel somewhat disconnected from the bakery focus. If you had seating, though, you could really leverage this by offering simple sandwiches using the bread you already bake. At $6–$9 each, you’d have a great lunch option—especially with the high school right around the corner. That could be steady business throughout the day.
Overall, the baked goods are good, but the store feels like it’s one smart pivot away from being much more profitable...
Read moreI ordered the vanilla raspberry cake (with whipped cream in the middle!) for a birthday from Village Bake Shop not knowing what to expect as I’ve never been here. When I called to order the lady who took my order was so pleasant and helpful! She even recommended doing whipped cream in the cake and leaving the butter cream icing, which I appreciated. When I went to pick it up the bakery is so clean, and such a fun place to look around! So many treats, and grocery items, every baked treat looked delicious! And very fair prices! All the staff were very welcoming as well. Now on to the cake… I was expecting a average bakery store cake. Nothing extraordinary. But OMG!!! It was THE BEST birthday cake I’ve ever eaten! Ever! So fresh and soft, filled with fluffy whipped cream and raspberry. The butter cream icing was perfect!! Not too sweet and very creamy. 5 star cake! Everyone at the party raved about it. I will definitely be back to purchase another cake and try all the the other goodies! You made a regular customer here. Keep up...
Read moreLocated in the plaza at Dundas Street West and Frances Street, the Village Bake Shop Whitby, it offers a variety if Dutch Products. From its designed parking, you can see a colorful store, with signs such as fine pastries and donuts, famous apple fritters, Dutch and European deli, groceries, cheese and specialty coffee. Due this season some Christmas decorations. Once inside, it has different sections, there are a couple of small freezers with frozen food, a souvenir section with dutch wood shoes and slippers, candies, etc. , section with cookies with different shapes and ingredients, jars with different pickle vegetables. The deli section with different meat among of them, bacon and ham, hungarian salami; different kind of cheese, such as gouda and emmental. Different kinds of cookies such as ginger man, shortbread plain, red/green, red/green chocolate chips, chocolate orange. A variety of other cookies, fritters, and donuts. A place to buy something special; staff was pleasant, friendly and helpful. It was a...
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