The White Coffee & Ice Cream — Restaurant in White Rock

New Review September 2025 Still ongoing rapid turnover for staff, especially the girls. Some male staff are not invested in their job and don't listen to orders, so the girls have to redo customers orders. (happened repeatedly) Still dirty windows, tables and chairs. (Chairs that are painted white are so filthy that they are a dark gray) The drinks when made correctly are good, pastries are delicious. (company purchases from outside) The disgusting BATHROOM and dangerous lighting was finally remodeled and looks good. Still needs work in the establishments cleanliness.

New review October 2022 Staff turnover is rapid. All young girls don't stay for some particular reason 🤔 New staff are pleasant, drinks are made well, pastries are expensive. Slacking in the cleanliness of inside and outside tables and chairs. Glass windows and doors are smudged and dirty. The bathroom is disgustingly filthy with urine on and down the toilet on the floor in more than one occasion, and the sink grout is a grungy brown color. The tiles are filthy and the mirror is covered in dust and splattered soap. I have complained to the staff and stated that if a health regulator came in and witnessed this filthy dirty bathroom...they may get shut down. Unfortunately this coffee shop on the strip needs better management and/or ownership as there is no pride and its state has declined steadily.

Old review Pleasant Staff, Very quiet atmosphere. Tables outside along both sides of the building, plus a few inside. Caramel Latte and Caramel Macchiato were hot and delicious. LG $5.50 Best price on the strip! Clean inside and out....

I went here at least five years ago and it was a nice place to grab a drink or ice cream from and sit inside and talk with friends or family. However, I went back the other day and was very disappointed in the service I received. As soon as I walked in, I greeted the workers, but was ignored and given dirty luxe. This made me feel unsettled, but I still gave the benefit of the doubt. As I was looking at the menu from a distance, I felt rushed. when I went up to the counter, to finally order, I greeted the worker, and was ignored once again right to my face. No smiles, no customer service, no friendliness at all. Very cold and unprofessional workers. As my drink was being made, I noticed it wasn’t stirred at all. Milk, coffee, and chocolate syrup were all thrown into a cup and handed to me. It was very gross to the point where I couldn’t even drink it. Nor could my partner who is also with me, a coffee fanatic. For the higher price point, it was very disappointing and my whole experience made me never want to return. In fact, I have now deterred family and friends away from the spot as it completely brought down my day, and made me feel unimportant as a customer. In such a popular location with all walks of life, I really expected the hospitality to be top notch as I’ve experienced at the other Ice cream and coffee shops along the strip. Unfortunately, this service does not exceed expectations, nor does it fulfill the...

Huge Portions, Huge assortment of flavours.

HUGE recommendation.

This place is super nice and so are the staff and facilities. The portions are enormous, two scoops of ice cream is half a pint and you'd think that much deliciousness would be super expensive but it is actually quite reasonable. They have a wide variety of ice cream flavours to choose from which you can put in a bowl, cone, or waffle cone. You can also ask to put a cone (or waffle cone) on top of your bowl or cup of ice cream to use it as a spoon or just to add some crunchiness to your 'meal'. I would highly recommend going here if you are in the area, or even if you aren't. I loved the ice cream here and will definitely be coming back for more flavours and huge portions. I've also come here for hot chocolate on a cold rainy day and it was delicious (obviously) as well. An overall amazing place to go for Coffee & Ice Cream and to hang out with friends at the beach afterwards.

The view from this shop is also really nice to enjoy rain or shine, sitting staring out at the beach with an icecream in hand or drinking a coffee on a rainy day at the beach (Pluviophiles ftw).

The staff are very friendly and helpful, the facilities are cleanly and there is a good amount of seating with clean tables inside and outside.

10/10 would recommend to all...