Bronuts — Restaurant in Winnipeg

I recently visited Winnipeg for a weekend trip and Bronuts was high on my list of places to visit. I discovered them through Instagram and instantly knew I needed to visit. Bronuts falls into the minimalist-inspired craft donut shop wave that is sweeping North America. With white subway tiles abound, clean branding, and beautiful donuts - their entire shop is instagrammable. I had the Cranberry Dip with White Chocolate Donut. I only had one but could have had ten - their donuts push the bill when it comes to ingredients added - check out the Candy Cane Crumble - while mastering the most important elements of a donut - shape, size, consistency, moistness, etc. In addition to their fantastic donuts, Bronuts has an excellent "third-wave" inspired coffee program. They work with Transcend Coffee, out of Edmonton, for their drip and espresso coffees. My friends and I had a combination of hot coffee and lattes and they were all delicious. Bronuts was fairly busy when I was there but the wait wasn't long at all. The staff was extremely attentive and helpful. Additionally, I really appreciated how they went out of their way to speak with me for a bit and give me a list of other restaurants and bars I should visit while in Winnipeg. Taking their advice, I visited some of the places they suggested and couldn't have been more pleased as those places were just as good as Bronuts. I simply can't wait to visit Winnipeg again to get Bronuts! Next time I'll definitely be visiting...

I will eat them when they're brought to me. I would never actually pay for any more bronuts.

...don't get me wrong. I gladly shell out $30 for six Oh Doughnuts (on Broadway). Weekly. --that's with an added tip and delivery fee. Heck, I spend that much on a handful of croissants at Belle Baguette (av de la cathedrale).

I don't mind paying a premium price for a premium product.

Bronuts miss the mark. They're pretty to look at! But they're tough/dense and pretty flavourless. Just like their staff.

The couple of times I have visited the shop, the Staff had a "holier than thou" attitude. If you're a first-timer, don't expect actual customer service. Expect blank stares that turn into irritated glances if you have any questions.

But back to the doughnuts... they are no bueno. The texture is like they're days old. My jaw hurts just thinking about them.

Advice? Go to Broadway and try an Oh Doughnut. Hurry, though, as they are usually sold out by the end of day.

Even Bronuts themselves consider the tip above, seeing as they've copied Oh Doughnut...

I placed an order online through Uber Eats. The order was confirmed by Bronuts, but after some time and confusion with Uber Eats, I received a call from Bronuts saying that they were sold out of a couple of the donuts I had ordered. They offered to replace the donuts I ordered with a couple of different ones, which I agreed to; although when I received my order, one of the donuts was not the one I had agreed to as a replacement. At this point I was disappointed that I didn't get something I expected and also paid for something I didn't want, however I was still excited to try some of their donuts. Then when eating their Apple Fritter I noticed that the dough in the middle was raw. Not sure how my experience with this local donut shop could have been worse... On the upside, their espresso chocolate donut was quite good, and the flavours of their apple fritter were on point even though it was undercooked. Bronuts has the potential to be fantastic, but with the errors in my order, customer compensation, and quality control, they have a...