Chachi's — Restaurant in Winnipeg

⭐☆☆☆☆ Extremely Disappointed – A Serious Issue for Vegetarians**

I visited Chachi’s at Polo Park today and ordered a veggie sandwich. To my shock, after taking a bite, I discovered a piece of meat (bacon) inside the sandwich. As a vegetarian, this was not only unacceptable but deeply hurtful to my religious and personal beliefs.

When I brought it to the staff's attention, one of the employees casually laughed and admitted it was bacon. When I asked if bacon is part of the veggie sandwich, he said no. I requested to speak to the manager, who stated it must have "fallen in from the container." I found this response highly irresponsible — how does bacon just fall into a sandwich? This shows a clear lack of care in food handling and cross-contamination prevention.

The manager offered a replacement or refund, and I chose the refund, but the damage was already done. The experience completely ruined my mood, and after returning home, I felt physically sick and started vomiting.

This is not just a minor mistake — it reflects a serious lapse in food safety, training, and respect for dietary and religious preferences. I hope the management takes this seriously and implements strict protocols to prevent such incidents in the future. No one should have to go...

I’ve always been a fan of chachis. It was a no brainer to come here for a fuel stop while shopping in the city. My partner and I split the club sandwich and Mac and cheese. The sandwich was incredible and did not disappoint. Great flavours and a fresh ciabatta. The spicy mayo is an excellent addition as well. Half the sandwich was extremely filling for both of us.

The Mac and cheese left a bit to be desired. I don’t know if we just werent in the mood or they changed their recipe but something seemed to be missing.

The busy aspect of the mall and difficult finding a spot to eat isn’t pleasant and I prefer the outlet mall chachis better as it’s typically less busy.

Staff was super friendly though and I still loved eating here as always.

This is located in the...

My bf and I tried this place for the first time last week and it was delicious 😋 a little pricey but worth it. I ordered the spicy Italian and everything down to the bread was delicious. They let us sample the 2 drinks they had which we were able to have mixed together. The sandwich sides were pretty good. We ordered the big pickle and a side of Mac and cheese. All very delicious, quick service and friendly staff. Will...