Classics Billiards Bar & Grill — Restaurant in Winnipeg

I liked this place for karaoke but when I was last there I was publicly humiliated. First at the bar then at my table. I often but not always drink ice water when I go to any karaoke place, this place I have been going to for a year and this was the first issue I had but it was a big one. First of all I wasn’t going out that night because I couldn’t really afford to, but my roommate knowing I had a long and hard week ,surprised me by driving and dropping me off. The karaoke scene was fairly busy.I went to the bar and ordered an ice water. The waitress then stated to me that management has told her that I can’t always order just ice water. I was a little flabbergasted(there was a regular sitting to the right of me he looked a little shocked as well). I said I have purchased food, drinks and recently. (the last few times I was there I bought food and alcohol) I tried to shrug it off, She is just doing as she was asked. I purchased a shot and took my ice water over to a table with familiar faces. I messaged my roommate to get it off my chest and try to move on with my night. Maybe 30-60 minutes later Mario one of the owners approached me asking me who Nick was. I said my roommate why. He said that he had posted a review about me no longer being able to have only water for the night. (I never asked or knew he was going to do this) Mario persisted to try and justify himself, telling me it’s not fair to the other patrons, nor his staff that I only ever drink water.(in this moment 2 of the people at my table left the awkward situation) I’m now defending myself over a review I didn’t ask for. I said I do buy food and alcohol, I have also rented pool tables . I have also brought my friends, who have purchased food and drinks while there. ( I am now noticing the table beside ours is looking and listening) he starts another rebuttal but I then just agreed that I would no longer come in if I’m not buying food or alcohol. He says I can buy a pop. I said I prefer to drink water when I sing pop is dehydrating. ( I honestly don’t know if he even heard me because he was talking over me) I then just persisted to state I will no longer come in if I’m not purchasing alcohol or food. Until he finally stopped and walked away. I was so embarrassed ,the people at the table beside were making questioning comments to each other and the other person at my table was clearly uncomfortable, I started crying so I went outside for some air. I stayed ,once I calmed down ,to sing my song . I then ran into a friend and stayed because he would give me a ride home so we could catch up. So that’s what happened. Yes I felt publicly humiliated, yes I was crying off and on, while I kept realizing that I just lost a place I enjoyed singing at. No I will not be returning. Btw I don’t usually write reviews but the way you handled the situation , Mario , was wrong. I’m in customer service ( almost longer than classic’s has been open) and I know how to de-escalate a verbal...

STILL THE WORSTE PLACE. Went with friends cause they wanted to and I stand by my original review. The owner is a joke walking around trying to get in chicks pants more than caring about the atmosphere and environment for customers. Food and drinks blah blah and blah. Not worth the price and the space sucks. If I have to worry about a fight next to me while I try to eat no thanks. Just thugs in this place… LOL? I dont think so friend not a laughing matter at all really. She was scared of being attack verbally again and those friends/witnesses were her ride home. I can provide pictures of her text on here of what she had to say the rest of the night if you would like. Your responses to your reviews are that of small boy with hurt feelings for being called out. I’m sure your behaviour here speaks for itself here. Rather then offer up an apology for confronting someone over my review whiles in front of other people in a full bar…. So so wrong period. There is nothing you can say that makes this action any less abusive nothing. I’m sure you would take it to whole other level at this point. A little on the crazy side maybe just my opinion again my opinion. Also just to make it real clear it wasn’t her review it was mine and you had zero right to approach her period and even if it was hers you still have no right to do so. She could sue you over public humiliation pretty simple win given her witnesses. Part of business is also treating others a certain way clearly you missed that memo where you dont react you suck it up and make it right. But you’re in the wrong so hmmm. Laughing in your responses 😔 buddy WOW! I feel it’s clear and easy to see you definitely don’t care that you attacked someone in your bar for someone else’s review, opinion and you stand by that. Ooi!! Get off your high horse sir she didn’t deserve that what soever. She has rights and as do I like freedom of speech bro. Sorry you don’t like the truth of your gross behaviour being put out here. Not my problem and definitely not hers. Original review below. Started to force singers to make purchases to stay.?? Really guys lame…. so lame. I won’t be going back after tonight. Nor is my friend who’s the singer to which I come see and I spent money but hey who cares about that right. Can’t even go out and enjoy other artists now without being forced to spend money you don’t have. You’re over priced on top of it all. What a world we...

I’m working as a community support worker, went to this place with a client eager to play some pool. Staff greeted us took our QR codes and IDs, she was very friendly and made us feel at ease, showed us in and to a table. Suddenly a guy came to us, acting nonchalant and angry said that we were not welcome to stay. This was a big shock, my interpretation is that he was some kind of supervisor or might even the owner of the place. I asked him why we couldn’t stay, explaining all our vaccine cards are in order and all. He angrily pointed at my client saying my client is not welcome to this place. I asked him once again the reason why, he just impatiently asked us to leave immediately. My client has a registered condition and a file is being processed against this horrible place for discrimination in accordance to discriminating people with disabilities act.

My client was emotionally affected several days after this event.

I’m not happy and not a fan of this company’s policies. Not to recommend!!!!!!

Please be aware that Classics Billiards Bar & Grill unfortunately do not accept or welcome people with disabilities. This is so sad and please people do not sponsor this kind of behavior by going there to spend your money. There are many other places in Winnipeg that do...