Lisbon Bakery — Restaurant in Winnipeg

UPDATE: I finally received a refund of $7, not 4.99 which you stated. It’s about the principle, not the money, if you’re not open why take my order and not cancel it? You are NOT open 7 days a week or else you would’ve been open on that Monday as I got there at 4:23pm. You never once offered me to come down to get the order I placed on a different day and told me to deal with it on my own. Still terrible service from your end.

I ordered bakery items from them using the Too Good to Go app and never received my food as the business was closed. In calling them the following day they admitted to seeing the order yet, they didn’t cancel the order I placed which resulted in my credit card being charged. The front of their window displayed an open sign with their hours of operation showing them to be open but all the lights were off, no one answered the phone nor answered the doorbell rings. All I want is a refund at this point and they refuse...

The one-star rating for Lisbon Bakery (717 Sargent Avenue) is directly related to the "TooGoodToGo" program in which the bakery participates. Firstly, the "surprise bag" is supposed to contain a variety of baked goods, but what I received was merely a bag of dinner rolls (12 x Dinner rolls) with no variety whatsoever. Secondly, the surprise bag costs $5 through the "TooGoodToGo" app on my phone, yet the regular store price for one bag of dinner rolls is also $5. Therefore, there's no point in paying $5 to the TooGoodToGo program when I could simply walk into Lisbon Bakery and pay the same amount for one bag of dinner rolls. If you're signed up with TooGoodToGo, I advise against purchasing from Lisbon Bakery unless you specifically desire dinner rolls at the...

Do not buy from them, total rip off ! I bought from Too good to go, well, it ain’t ! The choice is buns or bread only, food is at least few days old , place was closed and I had to wait for someone to show up , I had to pick from a rack that was priced $3 so it never add up to $14.99 like advertised, try talking to the guy that was there and asked for an owner but to no reply , don’t waste your money on this place ! Totally...