My fiancé and I go to this location fairly regularly. When they're good, they're good (and most of the time, they're good); sometimes they're pretty great; and then, sometimes, like last night, the ball is dropped. Settle in, this is gonna be a while.
It'd been a long day and I asked my fiancé if he would bring home a couple of pizzas from this location - my 6-month old has a cold, so I've been spending literally all of my time trying to soothe a baby who doesn't understand why he can't breathe well and whose naps are constantly interrupted by coughing. I'm not cooking after a day like that, but damn, if breastfeeding doesn't make a person hangry in a hurry!
So he gets there and they're out of pizzas; totally understandable, it's 9:00pm. He waits for them to make one pepperoni and one cheese (I'm a vegetarian) - yay for fresh pizzas! The wait is about twice as long as normal, so they throw in two free bags of Crazy Bread and free marinara sauce for dipping. This is great customer service! My fiancé gets home at 9:40 with the pizzas and the freebies and we're both happy. Especially because our baby has fallen asleep for the night and now Momma can eat.
Except she can't. Because both of the pizzas are pepperoni. (For anyone tempted to suggest I just pick off the pepperoni, I recommend you put roadkill on your next meal and see if picking it off seems reasonable to you.)
So my love calls the store and tells them of the mix-up and explains my vegetarianism. They are very apologetic and will make not one, but TWO vegetarian pizzas for free to resolve the situation. Not just plain cheese, but full of lovely veggies. This is awesome! Fiancé gets two pizzas, I get two pizzas; we're very satisfied with this.
So out goes fiancé once more. He gets the pizzas and returns home at about 10:10pm. We open one box: it's vegetarian. My heart sings even as my tummy rumbles.
We open the other: it's pepperoni.
I cannot process what I'm looking at. Is this a joke? Does someone in the kitchen at this store think they're funny? Is the communication process between front-end and back-of-store so awful that the message of "two vegetarian pizzas" was garbled into "one vegetarian and one covered in dead animal"? I can't even.
What I do know, though, is that I'm not sending my beloved once more into the fray because by this point it's 10:15pm. I'm starving and want to eat my frustration and get to bed because I'm fracking exhausted.
Normally, my sweetheart and I don't feel the need to check our pizzas before leaving Little Caesars because we trust that the staff know which pizza is which. That trust is now broken and we will thoroughly inspect our pizzas forever more. You have let me down, Little Caesars. You have let me down.
I'm not even mad. I'm just very...
Read moreOrdered 2 pizzas for delivery for boys at my place. One pizza was mistakenly not what I ordered, so I emailed the email on my email receipt stating this and requested the right pizza afterward. I received a reimbursement for the price of the mistaken pizza. I appreciate the ownership of the mistake and reimbursement very much and will order again from this location. My only complaint is that that the deep dish pizza is not really deep dish as in toppings in the outer crust walls of the pizza but merely more pizza dough. I will continue to order regular or thin crust as the deep dish is just more...
Read moreI ordered pizzas for my wedding social from this location and had a fantastic experience. They helped me figure out exactly how many pizzas to order for my venue capacity and suggested quantities of each popular flavour which was so great because I was clueless haha. Plus the delivery was seamless and exactly on time. We only had a couple pieces of each pizza type leftover so the quantities could not have been more perfect! Highly recommend going with Little Caesar’s for a wedding social or any events and working with the staff at...
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