Sharma Ji Sweet House and Restaurant — Restaurant in Winnipeg

For you it could be the 30th call of the day, but for the customer it's the 1st call.

This afternoon I called the restaurant to place an order for pick up. A gentleman answered the call and there was a lot of disturbance in the background, as if he was sitting right in front of a big fan.

I advice the gentleman that I wanted to place an order for Set H and I wanted to know about what all would be included in that order. The gentleman could not hear me and I couldn't hear him. I checked with him if he was on a speaker phone, I was flabbergasted by his response.

He straight away interrupted me and ignored my question and asked what do I want to order and to that my response was "woow".

One would think that the level of service couldn't get any worst, well I would be wrong to think that way because that gentleman shoot me with another question,

"Is it a difficult question ❓"

I couldn't take anymore of this insult.

First of I think he does not realize he is in the food service industry, where he would face all kind of customers and he has to be polite with his customers.

First of all the device he was using to provide the service was bad. When he was spoken to about it, I was shut off. to top that off, I was questioned on my capabilities to comprehend his question.

Guess what happens when you treat your customers like this, we are forced to take our business where...

Sharma Ji Sweet House and Restaurant

I recently visited Sharma Ji Sweet House and Restaurant and was thoroughly impressed. The main course offerings were exquisite, capturing the authentic flavors of Punjabi, J&K, Himachal Pradesh, Delhi, MP, and UP cuisine. Each dish was a perfect blend of spices and flavors, truly representing the rich culinary heritage of these regions. The desserts were nothing short of heavenly, with each bite melting in the mouth and leaving a lasting impression. The starters set the perfect tone for the meal, tantalizing the taste buds with their delightful flavors and impeccable presentation.

The ambiance was warm and inviting, creating a perfect setting for a memorable dining experience. The staff was courteous and attentive, ensuring that every guest felt welcomed and well taken care of. I would like to give special praise to Vijay, whose exceptional service and friendly demeanor made our visit even more enjoyable. His attention to detail and willingness to go above and beyond truly stood out.

Highly recommended for anyone looking to indulge in delicious North Indian food and a pleasant atmosphere. Whether you're craving the rich, hearty dishes of Punjab or the delicate flavors of Himachal Pradesh, Sharma Ji Sweet House and Restaurant has something for everyone. A must-visit for...

Good location in north. Parking is not that great if you are planning to throw a huge party, it is ok for small events etc. But for more info check with the restaurant if they can arrange something for the same I am writing what I noticed in regular hours may be they have special arrangements for big parties and all. About their food, we tried their Samosa, kachori and sweets(different kinds). All of these items were good. Keep in mind this is their only location in town that's what I come to know. I thought they are operating somewhere else with different name.Good and original taste for the stuff like what you get in good east indian restaurants. Could be a good option for vegetarian and vegan people. There are lot of options to pick.I found the store to be neat and clean. Good customer service found. Last time when I went girl was polite. My family members went their and found same response so far.I might change their rating to 5 star if consistency in service or greater service is...