Today I ordered two footlong subs from this location, and I was disappointed to find that they were served cold. When I called to discuss this issue, the employee struggled to understand me, and my request to speak to a supervisor was dismissed. When I finally reached someone else, he was not only unhelpful but also lacked basic courtesy, failing to offer any resolution or even apology for my experience and telling me I could order again next time for a better experience. I was explaining my issue, but he simply hung up on me to talk to a colleague. This is frustrating—why would I consider ordering again if my current experience was so poor? I hope you can address these service issues, as this is not the standard I expect from Subway.This level of service is unacceptable, and I’m hoping it will help in improving customer satisfaction in the future. Customers deserve respectful and helpful interactions. I hope you will take this feedback seriously. I believe your employees need better training in customer service and how to handle complaints...
Read moreA Subway, sells sandwiches, sells subs, has soup, everyone is in it for the cookies. Things are clean and thank god this Subway doesn't have the typical Subway problem where you're exhausted, hankering for a sub, and the person making your sub can't hear you. You know that problem, right? That problem sucks, this place is good. Only kind of weird thing is that they've got some signage up for stuff that's out of stock and if you aren't someone who goes to Subway enough to know what was supposed to be a seasonal thing, it gets a little sad bouncing your orders...
Read moreWorst subway in town and terrible customer service by one of their employee who doesn’t even know how to talk. Every time I order from here always something is wrong it’s clearly visible in their food that they don’t follow standards of subway. Terrible service with terrible food. And when I said that you put very less veggies she said in very rude tone that you should mention to put veggies on side really I mostly order from downtown subway but they were close and moreover sandwiches from downtown subway are much better than this...
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