Church's Texas Chicken — Restaurant in Toronto

It was a cold windy March day when I strolled into your church’s chicken location. I was a bit underwhelmed with the location, the walls and floors are a modest white and they have the no none sense menu display on a television screen. However the real centre of the store is the proudly displayed rack of fried chicken, and yet I decided not to get the chicken. I was in rather starchy mood, so I decided to indulge in a small mash potatoes and a small bag of French fries. I distinctly remember my grandfather once telling me a story of how he got lost on his way to try church’s chicken, I said grandpa “why was it so important to you?” To which he replied “oh young one, their Mac and cheese bites make me feel like a young man, first laying eyes on a young plump women, which is your grandmother now; if you ever cross with a church and a chicken, try their Mac and cheese bites” I turn to the lady and ask if they still have their Mac and cheese bites, she doesn’t even look up and says “5, 10 or 15” oh no I think I must solve her riddle before I am granted this one true pleasure in life. I say 5, she nods; I have passed the test successfully, I hope you’re reading this grandpa, I hope I made you proud. I decided that the experience of trying my food should be a spiritual, metaphysical awakening and so I thought the perfect place to settle down would be a near by tree log in the park. I got settled down, a tree bit stabbing my butt in the process, I fished the Mac and cheese bites out of the bag and felt the heat of the package radiate onto my cold dead hands; I popped a bite into my mouth and the feelings I felt are indescribable, tears rushed to my eyes, crispy golden flaky outside and soft gooey warm moist insides, just like my second wife Rebecca Ann (please come back baby I miss you). Grandpa was right, I could feel my life changing at that very moment, boy no longer I was a man now.

The fries and mash potatoes are unremarkable.

That’s it from me folks, I recommend you embark on this journey, just as my grandfather once did (god rest his soul) and as I do...

I had given 5 stars a d my review of my first experience was perfect. The customer service was bad but the good was good. I gave 5 stars because i was t concerned about customer service in a fast food chicken Place. Apparently i was very wrong. Ordered through skip the dishes this second time. Big mistake. Got the entire order wrong. Wrong drink wrong chicken pieces. Cold. Got two wings of four pieces. Almost no chicken. A box of bread. No fork for the poutine or coleslaw. None of the institutions were remotely followed. No covid safety practices. Found a mess. Went into the garbage upon opening it all and trying a little bit. Horrible experience. Never again. First walk in experience: I was 12 years old since I have had this chicken. I am 48 now. I kept telling people how awesome this fried chicken was that I remembered it as an adult lol. A year back people started taking about it again and I had new clue there were any locations left it had opened up. Today I saw this beautiful location. Finally near my house! Lol. I know i should be this excited about fried chicken but I am. For fast food fried chicken it makes KFC look amateur, and while Popeye’s is great, it never lived up to my memories of Church’s chicken. So today i excitedly tried it at this location. I didn’t expect it to be as awesome as I remembered it. But I was wrong. As soon as i bit into it, my taste buds flooded my brain with the memories of the most awesome fried chicken out there! It tasted perfect. It was piping hot and juicy, and I forgot about the thick cut Kringle style fries. Awesome and perfect with the biscuit that is far better than Popeyes. They even have a great walk in special (for now) if you like dark meat, which i do. Sure it won’t run forever, but regardless, the fried chicken is still the best...

Opening up a Church’s at this location is a great business move and this place has potential but the staff at this place is just not customer friendly at all. I understand people that work in fast food go through a lot but the customer service here is just lacking and I’ve given it so many tries but will not be going back. The staff is rude and they act like they are fed up of working where they work. The kitchen at the back looks disorganized and cluttered. They don’t appear to have any system in place for how they fulfill customers orders. They are stingy with the dipping sauce and the last few times I ordered the fried chicken the chicken itself looked dark/brown and pink in some areas. I have been to other Church’s Chicken restaurants in Toronto and their food and service has always been great but this location is just not good at all. I don’t care where I am, when I walk into an establishment as a paying customer I expect to receive good service and I want my food to taste good. Today I waited like 15 mins for 5 mini churros and the churros tasted like they were fried in oil that the spicy chicken was just cooked in so the churros tasted spicy?!? Like,...