We revisited the place just for desserts because they are really good ice creams and everything went way better.
Staff is not friendly at all. Waitresses were did missing our tap water request, our questions about the lids menu and were extremely unhelpful when I asked to take away the dessert for my baby. The restaurant kids menu doesn’t include any type of changes. We requested to change ice cream for a bit of salad and the waitress didn’t even bother to ask but denied it straight away. Kind staff will always win the heart of the public and it wasn’t only one, but several waitresses who gave us non-friendly attitude. Also, every dish came in a different time and they didn’t bother to ask at what time we wanted dessert but just served it while we were eating the...
Read moreFirst time at Crepes & Waffles! My Colombian friends highly recommended trying this popular chain restaurant, which has a very intriguing backstory about the owner.
The menu was extensive, and the food was delicious — very impressive!
Since it is located in a mall, it was quite busy and got noisy quickly. We ordered two different bebidas to go, but ended up with two of the same — no apology or offer to fix...
Read moreTerrible! La atención en general de las meseras es pésima, cero amabilidad, cortesía, hospitalidad. Tuve la tristeza de tener una terrible EXPERIENCIA el día de hoy. Mi mamá es diabética, le pedí a la mesera asesoría con los platos de la carta de un menú ligero, a lo que la mesera me responde: "esa información no la manejamos nosotras, eso es de la cocina" como si la restauración no fuera una experiencia homogenea entre el servicio y la comida. Le pregunté por los tés, cuáles tenían azúcar, me dijo que ningun té tenía azúcar cuando nos trajo las bebidas el té de mi mamá estaba endulzado con azúcar le pregunté si la bebida tenía azúcar, lo iba a negar por lo que le reclame, le pedí cambio de la bebida y antes se molestó terriblemente yéndose a la cocina insultandome... Qué clase de servicio es ese? La comida de crepes sobresale pero la hospitalidad, la cortesía y el respeto de sus colaboradoras opaca completamente su sentido. Ojalá tomen medidas porque no es la primera vez que se sienta un precedente por el pésimo servicio de...
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