Grand Hyatt Bogotá — Hotel in Bogota, Capital District

The best pool and hydrotherapy jacuzzi in Bogota. But they limit you to 2 hours per day. You have to schedule in advance and many times it is full so you are paying for a room and not able to use the pool. Front desk female supervisor struck a nerve with me in the past and many others, just plain rude and arrogant. But the front desk staffs are friendly and helpful but sometimes struggle a bit with room keys requiring reprogramming. The breakfast here is absolutely amazing with a variety of selections, I especially enjoy the hot Colombian food here. The club lounge is amazing with some of the best waiters and waitresses, extremely attentive. If you are going to Ushin, don’t use the main 4 elevators it won’t go to 14; use the 2 side elevators next to the soap shop. I have stayed here 100 nights and there’s countless times people are trying to get to 14 in the wrong elevators. The rooms are absolutely beautiful here the tub is so nice (bring your own epsom salt!) the shower here with excellent water pressure. Always an amazing night of sleep here. The cleaning ladies are amazing. Love the housekeeping staffs here. This hotel provides plenty of drinking water, you can refill your bottle at the pool, gym, and also a water machine directly across capitalino restaurant. There are plenty of food options nearby, at the Gran Estación Mall walking distance you will find 3 excellent restaurants, Central Cevicheria(seafood), Di Lucca(Italian), and Cosette(French) inside the mall there is a food court on the top floor. ATM at the hotel limits you to 400,000. Go to Scotiabank ATM nearby and you can take out 4,500,000 per day. Beware of your belongings at the hydrotherapy/jacuzzi area, I had a personal item stolen, apparently there are no security cameras there. The hotel security weren’t helpful in finding my lost item, but after I contacted the main Hyatt corporate phone line they promptly replaced my stolen item. If you are not happy with the local customer service here for whatever reason, contact the corporate office and they will make it right. Lastly, there is some kind of an e-mail problem here. The hotel will send me an email to my gmail and I never receive them, even if I change to a different email address. I don’t know how many email communications I have missed because of this. It’s just this Hyatt, all the other Hyatt hotels I can receive their email just fine. This is a beautiful hotel but compared to other Hyatt in the region there’s just a few odd quirks here. JW Marriott is a great alternative to this hotel with a better location and excellent 24 hour sit down restaurant in the lobby. Sofitel and Four Seasons on Calle 85 are the 2 best luxury hotels with the best location in Bogota. These are my Top 4 favorite...

Definitely one of my favorite hotels in Bogota. We always try to stay here when we visit Colombia. Conveniently located in the geographic center of the city (not historical city center). Always great customer service and very clean facilities. Also the is a large mall only a couple minutes walking with huge variety of stores and restaurants - very convenient to go shopping or dining. The architecture of the hotel is very neat - it is like an oval with an open space in the middle, so you can see all levels/floors of the hotel with a lovely green area at the bottom. Lobby is very spacious with high ceilings and beautifully designed, has several cozy seating areas and tables where you can work with comfort or enjoy a conversation or a drink. Rooms are fabulous, comfortable and very bright with huge floor to ceiling windows from where you can see gorgeous view of the mountains on a clear day. Beds are very nice, and pillows and blankets are soft like clouds. Good tea and coffee varieties available in every room. Wonderful variety of food at the breakfast buffet- some of the fruits I have never tried before or even heard of, so I always try to make sure to taste everything. Also you can order a la carte items like omelets, poached eggs, etc. One of my favorite things to do in my spare time is to visit the spa, which probably takes the whole floor of the hotel. There is an awesome olympic size pool, jacuzzi and hydromassage area if you want to soak in the water or wet and dry sauna. Massages and haircuts are available by appointment as well. Gym is very spacious and has a lot of machines, which is very nice when it is busy, so you don’t have to wait for your turn, but just use another one. There is even a small yoga room in the end of the gym where you can do stretches and get some privacy while working out. The executive lounge at the hotel is super nice. Great place if you need to work or meet up a client or something. Very quite and comfortable. Drinks and refreshments are available all day long. Breakfast in the morning is very good, but we prefer going to the buffet. Happy Hour is wonderful at the lounge with great drinks and food. Amazing variety and quality of food. At the top floor there is a great Japanese restaurant. We went there and were very satisfied with the food, service and design of the restaurant. There is even a small cute balcony with an amazing view of the city, where you can take lovely pictures. I just want to say thank you to the Grand Hyatt team in Bogota, because they are doing a fantastic job to keep us satisfied and happy. They make our stay memorable and that is why we always want to come back to...

I visited the Grand Hyatt Bogotá during my recent visit to Colombia. From the moment I stepped foot into the hotel, I was greeted with warmth and professionalism, and it only got better from there.

The location of the hotel is absolutely fantastic, situated right in the heart of Bogotá. It offers easy access to major attractions, shopping centers, and business districts, making it an ideal choice for both leisure and business travelers. I found it incredibly convenient to explore the city and return to the comfort of the hotel without any hassle.

The moment I entered my room, I was blown away by the elegant and modern design. The attention to detail was remarkable, and the room exuded a sense of luxury and sophistication. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of exploration. The amenities provided were top-notch, and the complimentary Wi-Fi was fast and reliable.

One of the highlights of my stay was the exceptional service provided by the staff. Every staff member I encountered was friendly, attentive, and went above and beyond to ensure my stay was nothing short of perfection. Whether it was the front desk, concierge, or housekeeping, everyone was dedicated to making guests feel welcome and valued.

The dining options at the Grand Hyatt Bogotá are a culinary delight. The breakfast buffet offered a wide array of delicious choices, catering to different tastes and dietary preferences. The restaurants on-site served exquisite dishes prepared with fresh, high-quality ingredients. I highly recommend trying the local Colombian cuisine; it was a gastronomic journey I won't soon forget.

The hotel facilities were excellent. The fitness center was well-equipped and maintained, allowing me to maintain my workout routine during my stay. The spa was a sanctuary of relaxation, offering a range of rejuvenating treatments to indulge in. Additionally, the rooftop pool provided breathtaking views of the city and was the perfect spot to unwind after a busy day.

Overall, my experience at the Grand Hyatt Bogotá was exceptional, exceeding my expectations in every way. It is evident that the hotel strives for excellence in every aspect of its operations. I would like to extend my sincere appreciation to the entire team for making my stay memorable and for their unwavering commitment to delivering outstanding hospitality.

If you're looking for a luxurious oasis in Bogotá, look no further than the Grand Hyatt. I wholeheartedly recommend this hotel to anyone visiting the city. You won't be...