If I could put 0 stars to this place then I would have ! The typical super touristic places where you pay the Google stars reviews and nothing else. We went there around 19:00 and we waited for 1 hour after our order was taken for the food. The reason “there is a big group and we don’t have enough staff”. So be ready that big groups are prioritised in case you are 2-3 people. And when the food came, after waiting for 1h we hoped at least the taste is gonna make up for the waiting, but one more time: very disappointing!! Mediocre to bad taste ! I took the duck (that was more fat than meat) and my partner the chicken on the grill, which had so much salt and spices that you could taste only them and not the chicken. Which by itself was not even tasty! So if you want to pay for the 4.7 Google stars, for bad food and no value for money and for bad service, don’t hesitate to visit...
Read moreWe have been serviced by 3 different people and the order was delivered incomplete and incorrect.I dont appreciate the was nothing mentioned that burger is spicy as I have ordered it for 11 year old. Food itself was 5/10 and only because we were hungry...dishes were not seasoned , the cook is too careful with the taste. Also hard to find Male WC as its only marked in czech language not in picture or pictogram...which not all foreigners understand unfortunately even if its obvious for local people. Very touristic area so we expected the place will be more open to foreigners. Staff undertrained obviously but very kind. I wouldnt recommend this...
Read moreDa vi kom ind til baren og spurgte om vi kunne spise udenfor fik vi et uvenligt svar af servitricen, hvor hun blot pegede op på deres overetage.
Mens vi gik forbi hende og gik ovenpå, stod hun og rystede på hovedet af os. Hun kan åbenbart ikke lide turister.
Hun kom og smed menukort på bordet. Igen meget demonstrativt og uvenligt.
Vi fandt hurtigt ud af, hvad vi ville bestille, men der gik ca. 20 minutter inden hun kom igen og tog imod vores ordre. Jeg overvejede i mellemtiden, om vi skulle gå igen og finde et sted, hvor vi var velkomne.
Jeg havde oversat det tjekkiske menukort med Google Translate, men havde overset at man skulle bestille tilbehør separat til sin ribeye steak.
Jeg blev irettesat, og hun klaskede mit menukort åbent på siden med tilbehør, som jeg jo ikke forstod noget af, fordi jeg ikke havde brugt Google Translate derpå.
Jeg bestilte fries, for ikke at “dumme mig” yderligere, men overvejede igen om vi skille gå derfra, da vi jo ikke var velkomne.
Vi blev og fik også en god bøf.
Men jeg har aldrig nogensinde tidligere oplevet så dårlig, arrogant og uvenlig service på en restaurant. Aldrig.
Derfor selvfølgelig ingen drikkepenge ved afregning med betalingskort, som åbenbart også gav anledning til at hun blev irriteret og rystede på hovedet.
Jeg vil anbefale hende at finde sig et job hun kan lide at være i. Det er da for trist at udsætte sig selv dagligt for kunder man ikke kan fordrage at betjene.
Mon ikke ledelsen kan hjælpe hende med at indse, at hun ikke hører hjemme i...
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