I was there yesterday Oct. 14 at around 1 pm to eat in. Food is -of course- good. However, the service is NOT. The barista was careless and -to put it mildly- not courteous. He even gave me the Cinnabon in a carton/paper container, and when I asked him for a plate so I can decently eat, he claimed that they do not have plates. When I complained to a supervisor I saw around, the supervisor apologized, took the Cinnabon and brought it back in a plate. What if this supervisor was not around at that time? I do not recommend this place until they train the staff to be polite and more attentive to customer needs. I am a Cinnabon lover/fan, so I feel bad that some emplyee would...
Read moreI recently had a disappointing experience at Cinnabon. The cashier tried to upsell me on sauce for my cinnabon without mentioning the extra cost. I felt misled when I saw the final bill. Additionally, the waiter who added the sauce was extremely stingy. I barely got any sauce on my cinnabon, making it dry and flavorless. I felt like I didn't get my money's worth. I'm disappointed with this experience and hope Cinnabon can improve their customer service and provide better value for...
Read moreWent with el ahly net coupon (8/11/2022) and they claimed they don't have the service , someone told me because of the cell signal and someone told me because of their phone... The roll itself wasn't fresh and I ordered a mocha and it was so thin as if it made out...
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