Le Tonneau — Restaurant in Albertville

Have been coming here for over 20 years but have to vent my feelings after today’s visit for drinks and to meet friends. The place was busy surviving lunch when we arrived and understandably the drinks service was slow. After friends joining us ordering additional drinks we asked the waiter to pay the bill was €24.60 we left €30 expecting change to be brought back inline with other guests but after waiting over 20 minutes had to go inside and ask for change, this was not taken very well at all. I had also at this time tried to use the ground floor W/C after confirming I had sight issues the lady at the till confirmed it was ok to use the disabled W/C on the ground floo rather than using a difficult staircase to the basement toilets, the handle of the toilet was covet making impossible to use not good for disabled people!!! I was then told if I asked they would open not good on discrimination!? I was then told to go back to my table and change would be brought. To say the attitude of the waitress was offensive is a massive understatement. After 20 plus years visiting we will not be returning and making sure our friends who use the place are fully aware of how poor on non existent customer service is at this...

I have decided to have my last dinner of our winter holiday in this restaurant with my family after 1st very good experience. Unfortunately, the services was below any level I have experienced so far. The waiter was very impolite from very first minute, did not even told us “enjoy”, just dropped plates. At the end he made my clothes dirty when taking the plates without given any sign of being sorry, told me that it was not possible that he made me dirty. When I asked why he is impolite, he said it is normal in France. Totally not acceptable. It was night 27 feb 2020 in case the manager wants to talk to this person. By the way, he forgot to charge us drinks - a note...

This is quite a nice looking cafe/restaurant in a prominent position on a roundabout near the railway staton and it has always looked like an attractive place to stop. We went in and sat outside in a shady spot and very soon a waiter appeared who seemed a little sullen but had good English. We ordered two americanos and before we could say we would like milk or ask for anything else he was gone! A friend joined us and got fairly similar treatment. We just felt like an inconvenience maybe we weren't ordering enough I don't know what his problem is but other cafes are available. They also don't serve ice cream....