We had really high expectations when we booked at Esmee. When we first arrived the restaurant appeared lovely, quite fancy with a great service. However, our expectations were demolished as soon as the snacks arrived. I can find better olives at the dirtiest supermarket on the planet, so small and ridiculous, very chemical. We also ordered some chips that seemed like they came out of a pack of crisps that you buy at lidl. Then the main courses arrived, and that’s when the horror show happened. On of us is vegetarian and they had the audacity of serving her two leafs of salad, because the artichoke she choose at first was addressed by the waiter “are you not hungry?” and he highly suggested the saddest salad on the planet. Meanwhile we got the seabass which turned out to be a ridiculous small portion that would have worked great for a 3 years old. At this point, starving and disappointed we wanted some fries and we were told the kitchen was already closed, without any warnings. Cherry on the cake, the bill was very expensive, especially considering our hunger and anger...
Read moreThis restaurant has no idea how to cook a smashed burger. The first one they served was completely burnt—pure black, with a flat, charred surface. When I asked if they could prepare another without burning it, they brought out a second one. This time, it wasn’t burned, but it wasn’t smashed either. To make matters worse, they charged us for both burgers—even though the first one went straight into the trash.
When I questioned why we were being charged for something we didn’t eat, they defended themselves by claiming that a smashed burger is supposed to be burned. In the end, after a frustrating conversation, they reluctantly reduced the cost of the inedible burger by half but added an infuriating comment: “We are not a charity.”
So, we ended up paying 1.5 times the price for a single edible burger—and walked away feeling insulted....
Read moreUne catastrophe industrielle pour la restauration ! On ne peut pas appeler ça un « restaurant » mais plutôt un fast food et encore McDo, Burger King ou autres proposent de meilleurs choses à manger !
On demande une table en extérieur, on nous dit que ça sera possible dès qu’une table se libère dans quelques minutes (il suffit de bouger un peu votre terrasse pour faire la table demandé mais bon …) mais manque de bol notre table demandé a été donné à d’autres clients arrivés 20 min après nous. Du coup, nous avons dû subir notre repas dans ce sauna intenable … et réclamer environ 4 fois nôtres fameuse table en terrasse !
15, 50 € pour un burger insipide, à peine chaud… burger demandé sans salade, servi avec … enfin non une erreur entre deux assiettes (du coup on permute seulement les burger sur le pass de la cuisine sans lavage de main, changement d’assiette etc) et le supplément frite à 6, 50 € n’en parlons pas : pour une demie pomme de terre fris avec du cheddar parsemé de bacon (voir photo). Logiquement, quelques choses en supplément est servi à côté et en quantité sinon ce n’est pas en suprêmement, c’est l’accompagnement du plat.
On ne peut pas appeler ça un « restaurant ». C’est mettre à mal les vrais professionnelles de la restauration !
Et le pompon, on nous propose si on veut un dessert (bravo ça fait parti du job) mais c’est suivi de « il nous reste plus rien, désolé » pourquoi proposer alors ?
A aucun moment les serveurs s’intéressent aux clients, on ne demande pas si tous se passe bien, s’il nous manque rien etc …
Il va falloir apprendre les...
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