McDonald's — Restaurant in Grasse

I can’t understand to wait 1 hour for my order. I was very disappointed. The service is not thinking about the clients , as I understood, but concentrate on its own things. I didn’t understand how to make the order to pay cash, the employee just said yes you can pay on Kassa, I needed to find out step by step how to make the order online, then pay on Kassa and only then wait for my order. Then the order was on the screen, i waited long, then it disappeared, I needed to show my invoice with the order. My salad was picked with souse, the woman who was busy on Kassa and with delivery, mixed my salad as well. I understand she has a lot of stuff - then give me it separate and I will do it by myself at home, that is not so terrible as to wait for it about 30 min. I ordered 2 salads, so one of them was wrong and without souse. Then to wait for my second order I needed again like 30 min and it was JUST grand Fritte. I said twice just Fritte, it was behind the personal… and the number of second order is just the next after first order, still I waited about 30 min. between. I can’t understand… the woman who delivered the order (my order was not on the screen anymore) she pronounced it on French , I needed to find out again.

I’ve read a lot of similar comments on this Thema about long waiting, if you think McD has a name, you have enough clients - it’s not ok to have service like this. I understand it was evening, a lot of clients, still it’s not ok , I would recommend the personal to be much more organised and distribute responsibilities clearly . Also I’ve read the answer of Mc on the comment about purity and you say it’s a priority for you. I would also recommend most of all to have your clients as the priority and their needs. I hope it will be helpful for you....

Of some reson, not explained why, my hamburger and coffee was not delivered. Other people’s orders were expedited but not mine. When I asked if there were any problems and why my order not was delivered they did not answer. So I asked for my money back and they was given to me. Not any explanations or ”we are sorry”. Just ”bye bye” and she was waiving me away very aggressive. Even if I want go there again ( we was just passing by) I will not rekommendera anyone else to go there. It was not a pleasant experience. So...

Lundi 13 juin 1 big commandé arrive: quelle déception au niveau de la viande,je m'explique,je suis client Mc Do depuis + de 50 ans c'est dire si j'appécie mais là que s'est-il passé ? J'ai eu la grande surprise dans mon big : au lieu d'avoir 2 bons morceaux de boeuf, j'ai eu droit à 2 tranches de jambon au goût viande de boeuf !! C'est quoi ces quantités minimalistes de viande? Je précise venir une fois/semaine. C'est les nouvelles normes chez Mc do ? Je passe sur le Minute Maid indisponible depuis des semaines........ m'obligeant à prendre une boisson aromatisée bien dégueu la semaine dernière et hier un Fanta orange,je dirai plutôt un verre rempli de glaçons arrosé de Fanta ( çà sent le serrage de vis au niveau des quantités et par la même occasion l'ensemble du repas en pâtit. Est-ce propre à cet établissement ou sont-ils tous pareils ? Je vais tester celui des Tourrades pour voir.Comme diraient Big Flo&Oli comme c'est dommage.......

Mise à jour le 21/06 où le responsable après avoir mit le traditionnel message pré-enregistré : nous nous excusons,nous nous efforçons,nous sommes navrés patin couffin cite Big Flo et Oli en ces termes Je vise la lune après je viserai la terre ( !!!!!! ) impensable !!! Je re citerais donc les 2 frangins,mec (t'as pas de bol je suis DJ) : C'était mieux avant Remonter le temps Mc Do t'as prit un...