Le Bistretatais — Restaurant in Le Havre

⚡️📣It would be strange not to leave a trace here after a fleeting encounter with the establishment Le Bistretatais.

We entered the hall of this café, and I addressed the worker with a question whether he speaks English. After receiving a positive answer, I first inquired if I could use their toilet. The worker refused, saying something in French, although he claimed he spoke English. Apparently, I was not supposed to understand what he wanted to say, but his face clearly expressed unfriendliness. And it seems he verbally escorted me to the street🤨

In context, in English he still added that the toilet is only for guests of the establishment. I offered to pay for the service — and still received a refusal. This outraged me, albeit not out loud.

☝️Even if before that moment I wanted to visit as your guest, after such a “welcome” I doubt the quality of everything else.

Leaving through the hall, I noticed how the faces of the guests changed with the mood of this situation, of which they became witnesses. This also leaves an unpleasant impression.

The policy and principles of this place contradict basic humanity and communication with potential customers.

⁉️The worker did not ask if I was a guest or if any of my friends were already sitting in the hall, did not ask if I wanted to buy anything. A complete lack of tact and professional skill in communicating with people. 👎

I will never become a customer of this establishment 🙂‍↔️ and cannot recommend it. Unfortunately, a huge minus — for tactlessness, inhumanity, lack of empathy and logic.

We were neatly dressed, adequately minded, and there was not a single reason to behave like that.

If the policy of the establishment is to demonstrate coldness, lack of flexibility and basic human approach — then this is not policy, but a strategy of loss and low reputation.

Even in small things, reputation is formed. And if in such a simple situation as a request to use the toilet, a person, a potential client, receives only a refusal and an unfriendly tone, this raises doubts about how guests are treated here in general.

The attitude of the staff is reflected in everything: in how they look at guests, how they communicate and how they do their work. If from the start you encounter coldness and neglect, expecting warmth and quality on the plate becomes naive.

I wish you to be more flexible, humane and attractive to people, and therefore to potential customers.

🎬P.s. All this for the guy in the blue shirt. We learn from...

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