Le Palmier — Restaurant in Sarlat-la-Canéda

Terrible! Wish I could give no stars!

My husband and I stopped for a drink this week after a day of kayaking. It was a lovely location and so far our experience of restaurants in area had been good. We picked a table as no one greeted us. A surly and rude waiter then asked us to move as we weren't eating so had to have a table without cutlery etc. We were disappointed as the first table had a great view. Having moved we then ordered 2 beers. The waiter was short with us and appeared to get irritated that we didn't know what beers he had on tap (diabolical customer service!)

As he was about to walk away he turned around and asked us to move again - this time for no reason! Simply move to the table next to us. My husband asked why we couldn't stay where we were (in perfect French I might add) and the man insisted we move. My husband stood up, explained in calm French that we were being treated like dirt and that we were unimpressed with how we'd been treated!

Places like this which have so much trade often forget that customer service matters. Clear that this manager doesn't care as does not take the time to reply to any reviews.

Avoid like the plague - the next town along the river (going down river) was superb and we finally got a beer on a...

I had to read some of the reviews two or three times and then check that it was the same place that we stopped at on a sunny Sunday afternoon in mid-October 2024. We've stopped at LePalmker many times over the years, mainly buying ice creams with our children, but this was the first time that we stopped for drinks and crepes.

The waiter was prompt, polite and pleasant. Our drinks, a hot chocolate and a beer, arrived shortly after, and it wasn't long before our crepes arrived too.

We sat for nearly an hour relaxing and enjoying our drinks in the sunshine. It was reasonably busy, with lots of other people enjoying the sunshine.

The service was good, the waiter was friendly and our crepes were nice too. We paid €16.

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Beautiful setting ruined by lack of service. I should have read reviews before sitting down but there are few places to sit out in the beauty of the area. We can at 1310 and the waiter arrived and asked what we would like. I needed to look at a menu which he had to find and then left. Upon returning the surly waiter said we could not order food,only drinks and dessert. We surrendered and ordered beer. Crepe and a chocolate waffle. Crepe, waffle, latte and a beer for 23 euro. Pass...