Ok bear with me because this is quite long. Pitaya Street Food in Ave83.
The first time I ate here was 2 years ago and a male staff who handled my order was really friendly 😁 i asked for extra chilies and he said sure with a smile, from order at the entrance cashier till i was done eating, everything was going smoothly… fast forward to December 2024, i came to Ave83 with friends from other countries for Christmas shopping and we decided to eat here, I suggested to them because I had a nice experience the first time. We came and at the cashier we ordered but the guy was not really paying attention when we ordered and we have to repeat our orders. This guy wasn’t looking at my face, he kept looking elsewhere when taking our orders. We paid went to our seats and waited for almost 30 minutes and 2 of our orders came except 1, there were 3 of us. 15mins later the third orders still hasn’t came so we went to the cashier and asked about our last order, now it was a girl in front of the cashier and she checked their system, apparently the guy earlier only type 2 of our orders, when we paid we didn’t look at the receipt (our fault for not controlling) but I clearly made 3 orders and he typing it out in the system. Now the girl understood when I explained what happened to her and asked her to please take our last order now because my friend has been waiting for 45mins, but she said you have to go queue up for your turn 😩 i told her it wasn’t our fault that her colleague didn’t properly took our orders but still she asked us to queue up, (long lines now) .. luckily the couple just behind us said it’s ok we can wait please take their order and so the girl took our last order. We waited another 20mins, by that time me and the other friend had finished our lunch and my other friend was starving and annoyed. We went to ask the girl cashier to please check where is our last order and she said you just have to wait for your turn… my friend got angry and said i want to cancel my order and reimburse me.. the girl called her supervisor and we explained everything what happened. The supervisor said i will cook your food now and you can have it right away or you can pack it home… we aren’t happy because first of all, no "I’m sorry" were offered and the way they handled the situation was unprofessional. We insisted to be reimbursed and we were so happy to be out from there. This is the first and the last time I will eat here and will tell all my acquaintances about...
Read moreRUNAWAY! Really really bad food, tasteless, you pay 15 euros for a quality of barely 5 euros I ordered one of my favorite thai dishes, the green curry rice, and guess what? I couldn’t even eat half of that, what a waste of money! The only spice uou can feel is red pepper or whatever, not even salt
What can i say? If you are thinking of eating here, as an advice from a caring stranger: JUST DON’T
So...
Read moreThe most important part is the food so even though the service was good i can't go higher than 3/5. Fried rice way to salty, not enough mungo/vegetables in general, very little chicken. Portion sie is huge. Food presentation is nice. Toilets can be qualified as rudimentary at best, no soap when I was there. Price point would be okay if the food tasted better. 15€ for...
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