Kimchi — Restaurant in Aachen

As a person who lived in Aachen for a very long time... don't go there! My parents and I visited it on a Sunday, which I know is the time where people go out, but this was a disaster. There are only five tables available, two of which are outside on the sidewalk, which is not necessarily bad. We asked the owner if we can sit outside, but she completely ignored us. Okay, we sat and had to fill out a paper with all the menu items we wanted. We gave it to her and waited ONE HOUR, even though not all tables were full. And even then, our food got ready at different times, so while I was just with a drink my parents got their food. Well, if at least the food is good it wouldn't be such a big deal, right? My parents wanted ramen, which is not THE typical Korean item, but we assumed that if it is mentioned, it would be good... she served them INSTANT NOODLES with a bland broth and a few vegetables. I ordered bibimbap, which was delicious, I admit it, but for three items, two of which are the same, I could have cooked that in half an hour with freshly made noodles. The owner, who was also the only one working there, didn't answer any questions regarding the food and screamed at my mother for wanting the bill explained, which is not acceptable behaviour, even if you are stressed or not in a good mood. There are better Korean options in Aachen, so please...

Had a disappointing experience that by seeing by many reviews, it may be the same lady.

We were visiting as tourists so we had tried to translate all the signs independently ourselves. We had marked down all the food we had wanted to try and gave it to the lady at the front (she was eating while hovered over preparing customer’s food) After giving our order she had started speaking to us in German but we asked her if we could use a translator to understand what she was saying or if she spoke English, instead she had rudely grabbed the paper from us and pointed us away back to our table.

We had never experienced this type of customer service especially as tourists. Our trip to Germany had been lovely meeting people so far until this day.

Thankful that some users had reviewed it was cash only as we did not know and only had card. While going to get cash was not a problem, we were stunned by the service and had let them know we would not be eating there anymore. The owner had told us to “Okay, go out” and was mumbling with the other owner as she grabbed our drinks away.

Upsetting as we were experiencing Aachen for...

We liked the food, my bad rating does not apply to it. Today we came to this restaurant for the first time. We understood that it is self-service when we ordered, but the fact that we are obliged to bring the plates back is not obvious, that is, there is no sign saying this or an obvious place where you can put it. But when we asked for the bill, the employee very rudely told us that we have to do this, ok. Now about the payment. Unfortunately, we only had money on the card and the woman again rudely told us: cash only. I was confused and said politely: excuse me, but why didn't you warn us in advance and didn't write this anywhere? After which she started shouting loudly: pay, you must pay! I was scared, I think something like this happened to me for the first time. She said that we should have asked about it ourselves and shouted that we did not want to pay. Luckily for us, there was another visitor in the restaurant who agreed to give me cash and I transferred the money to his card. This is terrible, I would not wish such an...