aixscape - Real Life Escape Room in Aachen — Local services in Aachen

We recently visited this escape room, and while the room itself was good and the puzzles were well-designed, the overall experience was let down by the owner’s unfriendly and arrogant attitude.

We were having fun playing, but afterward, instead of a positive or constructive debrief, we were met with unnecessary criticism about how “bad” we were as players and how “amazing” the room supposedly is—despite the fact that some elements were not functioning properly.

Customer service is a crucial part of any experience, and unfortunately, it was severely lacking here. As paying customers, we do not expect to be insulted or belittled.

If you decide to visit, be prepared for an escape room with good challenges but potentially poor service. Go at your own risk and tolerance for...

All these 5 star ratings may seem hard to believe, but Aixscape’s escape room really deserves it. We did the one about the Aachen board game burglar. The puzzles were very ingenious, and exactly the right difficulty if you want to have fun ánd a challenge. As a couple we didn’t solve the room, but afterwards we went through the whole room and all puzzles were explained (we even got to solve some anyway). This is rare for escape rooms and was really satisfying! The owner is really passionate about escape rooms, very fun to have as an escape room ‘host’!

Will return for the second escape room when in the...

You can see that there is a lot of love and passion put into the design of this room. The owner is very friendly and is very good to talk to. The room 'dubiose Spielchen' was so much fun and very interactive. There is a cool concept that you will be introduced to when the room is explained to you. This is a great room to do if you like doing an escape room with others, but there is also plenty of opportunities to solve puzzles on your own without the cooperation of the others in the room. Highly recommend you give this...