Altstadtcafé Cöpenick — Restaurant in Berlin

We made a reservation to celebrate a birthday and when we got there they told that we did not have any reservation. We showed their confirmation by email and the very rude lady blamed other employees and told that we should call -it seems that their email confirmation is not enough? They did not offer any alternative nor showed any willingness to help or do anything.

It’s a pity that such a place has so bad service. It was not the first time we were there (similar rudeness previous time, but we wanted to give another chance).

There are good places nearby with very gentle people to enjoy a coffee and a cake with a smile.

Hope they can improve and create a good atmosphere in...

I’ve been wanting to visit this cafe since moving here two years ago, and I finally did yesterday. I sat outside in their space that is on the waterfront. It’s a small space, but spacious enough that I was able to bring my two Huskies with me. The cake was tasty, although it was served on its side in the plate, so the fruit topping slid off. The coffee was good too. The only reason I didn’t give them 5 stars is because I was a bit turned off as I walked in and was not greeted with a hello, but rather with a statement that they’re closing at 18:30 (I arrived at 17:50). They could use a little refresher training on how to treat...

A nice cafe with an old styled ambience. The huge amounts of hot drinks including tea, coffee, cacao. I especially loved the menu where every second page has some interesting information or anecdotes, for me as a not German it was very interesting to dive a bit in the popular German culture. The people working there who are very polite and friendly and dressed in some special clothing, that adds points to the ambience. There was a man who played piano, I don't know if the man is working there or a volunteer, but it was very nice ✨And finally I was very happy to find...