Ripieno — Restaurant in Berlin

We visited this place with my gf, and after being seated, our orders were taken by the waitress. However, we noticed a man in the background who seemed very disappointed, commenting, “Only one drink for two people?”

When our food arrived, we realized it was covered in Parmesan cheese, which we didn’t like. ( in general we don't eat Parmesan cheese and we don't like it.) We kindly requested a fresh dish without Parmesan, as the ingredients were not clearly listed on the menu — something we felt was reasonable to ask about.

Unexpectedly, the owner approached us in an aggressive manner, yelling, “You must tell us if you don’t want Parmesan!” We tried explaining that the ingredient wasn’t listed on the menu. If Parmesan is optional, it should be mentioned under the dish details or asked about when ordering, especially since it has a strong flavor that can significantly affect the taste.

At this point, we told him we’d like to pay for the drink and leave, as the owner’s behavior had ruined our experience. Yet, he continued yelling, saying things like, “You can’t leave without paying for the food!” and, “It’s a f*ing logic — if you don’t want Parmesan cheese, you have to tell us!”

Instead of addressing the issue professionally, the owner suggested calling the police or forcing us to pay. Rather than apologizing or understanding the situation, he chose to escalate it unnecessarily.

While the food itself looked appealing, we simply wanted it without Parmesan. A simple acknowledgment and solution, such as “We apologize for the misunderstanding; we’ll remake the dish without Parmesan or offer another solution professionally” would have resolved the issue.

However I must say, Unfortunately, the owner’s behavior was unprofessional and disrespectful, and it soured our experience. I wouldn't...

I arrived there with 3 friends and we got seated after a few minutes, as it was full when we arrived.

We ordered some basic pasta carbonaras and after waiting for 60 minutes (the place got almost totally empty in the meanwhile), I asked the waiter/owner if we will still get our food today. The owner's reaction was him cynically asking me what the problem was and cant I see that the place is full and we didnt reserve. After that we told him that the place had been almost empty for some time now and we are waiting for 60 MINUTES FOR A PASTA CARBONARA in an almost empty place, where people who arrived after us, got served already, some even left.

The owner then became even more rude after which I told him that I am not tolerating him being disrespectful to me and that this is unacceptable for any restaurant, and I left.

The fact that we didn't reserve a table is in no way an excuse for this kind of low-class behaviour. If you cant handle the workload, hire more people or tell your customers right away that you are swamped and that they will have to wait for 60+ minutes for a simple pasta. If we had known this, we would have left immediately.

Never visiting this place again. Berlin has a lot of good Italian restaurants with really good food and good customer service and I will definitely not let rude people disrespect me...

Not a fancy place but definitely one of the best eatery for Pinsa and pasta in Berlin. Please reserve a table , as its usually fully packed . I tried pinsa clara and simply blown away buy the goodness of its ingredients. However the pistachio pesto cacio e pepe pasta came in smaller quantity for the price. Usually we are used to bigger portions of pasta in Berlin , filling enough for an average adult appetite. The tiramisu and Hot chocolate (try it) deserves recommendation.

Edit : we visited second time for a weekend lunch and it was the most chaotic experience for us in Berlin , not in a good way. It was a total chaos at noon , it was so difficult to grab staff's attention to order and the food took forever to come. The coffee was not served hot , the entire house from staff to the guests( kids and families) were extremely noisy to the point we wanted to leave right after the first round of order. The pasta Coda and ossobucco were not very cheap for the quality of meat in them.

So my tip would be to avoid visiting this place...