Restaurant DEN — Restaurant in Dusseldorf

A Truly Delightful Dining Experience! I had the pleasure of dining at this restaurant recently, and it exceeded all my expectations. The food was absolutely outstanding – every dish was made with high-quality ingredients, beautifully presented, and bursting with flavor. The portion sizes were generous, leaving us more than satisfied. A special thank you to the chef for creating such an exceptional menu and delivering dishes that not only tasted incredible but also looked like works of art. Your talent and attention to detail truly made the evening unforgettable. The service was equally impressive. The staff were attentive and friendly. The ambiance was enhanced by tasteful, atmospheric music that added to the overall charm of the place. One of the highlights was the interior design – elegant, thoughtfully curated, and simply stunning. Every detail contributed to a warm and inviting atmosphere that made the experience even more memorable. Highly recommended for anyone looking for a perfect combination of excellent cuisine, outstanding service, and a beautifully...

We had late lunch at DEN with friends, for the 6 of us. We reserved a table 3 days in advance on the terrace, but despite half of the terrace tables being available we were seated inside on a beautiful sunny afternoon. Not sure why, as during the almost 3 hours we spent at the restaurant nobody else was seated outside, perhaps they were short staffed. But that's OK. The good: everything we ordered was super delicious and very fresh. We have tried all the appetizers, and several of the makis and 'special rolls'. Everything was great, and the truffle oil edamame was something we had not had before, and was fantastic. The Bad: we came hungry :) Don't come to DEN hungry! It took 30 minutes for someone to take our food order, and the first time food arrived on our table was more than an hour later. Only about every 3rd table had guests, so can't understand why that was the case. If you have 2+ hours minimum to eat sushi, this is your place -...

Disappointing Experience – Poor Service & Lack of Transparency

We had a business dinner here today, and it was a complete disaster. Due to a kitchen malfunction, they were unable to serve any hot dishes and had almost no desserts available. The restaurant never informed us in advance, even though they had our contact details. Yet, they are very strict about their reservation policy, threatening a €30 charge per person for no-shows.

We only learned about the kitchen issue after being seated, which is completely unacceptable. The limited food that was available was subpar—cold miso soup, and sushi that did not meet the quality one would expect from a place with such a reputation. Nobody in the restaurant took the ownership of the malfunction and they even charged us for the cold miso soup that we sent back.

There are far better Japanese restaurants in Düsseldorf. This one is all hype and no substance. Avoid it....