Kinfelts Kitchen & Wine — Restaurant in Hamburg

My recent visit to Kniflets left much to be desired, particularly regarding the cleanliness of the outside terrace and the quality of service provided. Upon arrival, I couldn't help but notice the accumulation of dust on plates and water bottles, which were evidently filled from a questionable source as they were not clean. Furthermore, the unsettling observation of waiters handling the tip of the bottle raised serious hygiene concerns.

Regrettably, the disappointing experience extended to the service we received. The attitude of our waiter was nothing short of rude; a simple request for truffle butter was met with unnecessary hostility. Despite being paying patrons, we were rebuffed with the explanation that there was no need for additional truffle butter, as it was already on the table.

Overall, my experience at Kniflets was marred by subpar hygiene standards and unwelcoming service. It's disheartening to witness such lapses in cleanliness and professionalism in an establishment that presumably prides itself on offering a quality dining experience. Until significant improvements are made, I cannot in good conscience recommend Kniflets to others seeking a pleasant...

Wonderful food with thoughtful (but not quite 100% effective) wine pairings. Friendly, efficient staff who definitely added to the experience.

But here’s the ‘but‘…in fact a couple of them. On reflection, I felt we were a little bit 'upsold', resulting in a higher than planned bill. Secondly, the overall price was just too high. Having eaten at many restaurants of the same and greater calibre, there was no obvious justification for this meal costing the same as a weeks' holiday. Maybe this is just a Hamburg thing though, and for sure most of the cost was wine and not food!

Portion sizes could’ve been a bit bigger, but the food was mostly delicious. I do feel chocolate mousse is a bit of a cop out when you’re paying for a culinary experience though, although they are changing that course soon apparently.

In conclusion, if money is no object, or it's a really special treat, Kinfelts is indeed a great night out and we really enjoyed it. Maybe they could simply ask if you would like anything else, rather than offering suggestions which are awkward to refuse and become harder to do so when you’ve had a...

We had a poor experience here recently. Business meal for a party of four. While the food was adequate overall, it took far too long to arrive. Our mains arrived nearly 2 hours after we ordered them even though the restaurant was half empty. Starters (pumpkin soup) were very good, the much delayed expensive main (steak) was dry and lacking in flavour.

The main problem was the service. We were interrupted at least 20 times mid-conversation by our waitress, each time taking centre stage and tying us into a conversation. We ordered 2 glasses of wine and then nothing happened for 15 minutes until they came back and asked if we had made up our mind on drinks..

When we asked after 1h 45mins whether our mains were still on track we received a rude and puzzling response that “all is being made fresh here and the meat needs to rest”. Bizarre.

Finally, when two of our payment cards would not work, we suggested that perhaps the card machine was the issue which was flatly denied. After some back and forth a new card machine was found and of course payment then went through.

Overall a painful,...